Centric Federal Credit Union Hwy, Monroe

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  Katyanna Smith

  1

  Centric Federal Credit Union is providing inaccurate information as it relates to the policies and procedures of Shared Branch to its members when it comes to Shared Branch transactions. The policies and procedures do not differ from state to state. How do I know because I work for a credit union that participates in shared branch and have spoken to Credit Union Resources who has confirmed that there have not be any policy or procedural changes that require credit unions to require depositors to have the recipient present or have the recipients driver's license/State ID in order to perform a transaction..Great job Chloe.

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  Joe Siggers

  1

  Hello to whomever it may concern im a Centric member who is having problems. I came to yall for help and was denied. This credit union states they're tired of problems and looking for solutions and will bend over backwards to help there members. Why Centric couldn't help me im not bashing anyone im just hurt.

  Response from the owner

  Hi Joe! We hate to hear that you are unhappy. We do our best to help each and every one of our members. If you would like to discuss your issues further, please reach out to [email protected].

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  Jamie Johnson

  1

  I have never been treated more rudely in my entire life than when I went to Centric Federal Credit Union, the one on 165 North! The lady at the window of the drive-through would not even let me finish a sentence before cutting me off and directing me to another Centric bank location that was already closed! There was absolutely no need for her hostility or rudeness! And y’all wonder why people don’t want to bank with you? Could it be that y’all have the absolute WORST customer service in the world!!!!

  Response from the owner

  Jamie, we are so sorry you had a bad experience at our University Center. This is not typical of our Customer Service, at all.

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  Keisha Harris

  5

  I'm shocked I do not see many reviews for this bank, because my experience was great. I had the pleasure of working with Ms.Glenda Augustine. She valued me as a customer. I really could go on a long speech about the details of my experience but i will make this short and to the point. I switched from my old bank to this one.Thank you Centric.

  Response from the owner

  Thank you, Keisha, for trusting us with your financial needs! Glenda is an asset to our team and we're so glad she is helping you #LiveBetter! Thanks for choosing Centric!