Cash Store W Commerce St, Brownwood

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• W

  William Miller

  5

  Great place to get the money you need, when you need it. Stormy is absolutely wonderful, always super friendly and professional.

• R

  Rob Chapleau

  5

  I've been going in to the Cash Store on and off since 2015. If you expect your needs to be met in a friendly and expedient manner, this is the place to be to get the reassurance you need. The Cash Store staff knows that borrowing money can be a hassle as much as it can be frustrating or embarrassing, and you are always greeted with cheer and treated with respect. Many praises go out to Manager Maggie Coy, she is AMAZING!!

  Response from the owner

  Rob, thank you for the review. We will let Maggie know that you enjoyed your visit and her service.

• A

  Autumn Watkins

  1

  Will never go into another cash store business again. The employees were very unprofestional and rude. They both had a additutes problem from the beging . I wouldn't recommend this place to anyone Staff needs to be retrained on customer service and satiafactiom

  Response from the owner

  Thank you for sharing your experience, Autumn. While we're disappointed to hear we didn't meet your expectations during your visit, we appreciate honest reviews that help us improve our customer service. We're concerned by how you've described your experience and would really appreciate the opportunity to learn more about what happened and how we can improve. When you have a moment, please reach out to our Customer Service team at 1-855-279-2205. Thanks, again!

• S

  Sean Platt

  5

  I just wanted share how well I thought the customer service was during my visit. Staff was very knowledgable about services offered. Staff was patient and understanding with my needs. I would highly recommend this company’s services to friends and family.

  Response from the owner

  Hi Sean - thank you for bringing your experience to our attention. We firmly believe that good customer service should be the cornerstone of every business and we are very pleased to hear that was the case during your visit with us!

• M

  Michaela Evans

  5

  Great service. Very helpful Thanks to Kimberly! Thank you so much for helping us out and being so nice and actually caring as my husband would say. You did great thanks again Kimberly!!

  Response from the owner

  Thank you so much for sharing the positive customer service experience you had with Kimberly. We appreciate your feedback, Michaela!