Cash Store Kenwood Dr, Rowlett

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• G

  Greg Borens

  5

  I was hesitant about getting a payday loan but Guanita had me out the door with more than what I anticipated. I intended on paying the loan off in full if only Guanita weren't such a captivating soul to see. Now I'd rather pay the interest using a they're easy payment plan just to come in and share a few minutes with her...and pay the bill. Anyways, if you need easy money and appreciate excellent customer service then don't hesitate like I did to come in and get a loan here; you won't be disappointed ;)

  Response from the owner

  Thank you for your amazing 5-star review, Greg! We believe that customer service should be a key focus of every company, and we are happy to hear that our team helped make your experience a great one. Thanks again for doing business with us and have a great day!

• C

  Cherish Hooper

  5

  I LOVED my experience at the Cash Store. I came in a month ago to see if I could apply for a loan. I spoke with a Daniel at store #734 in Rowlett. Not only was she the most friendly woman I could of ever had as my first experience there, but she interacted with me on a personal level as well. She even called to check in with me a day or 2 later. Although at the time I didn't end up needing the loan I kept her store in mind if I were to ever need one. So today needing quick cash before my pay check I chose to go back into that location. I spoted Daniel at a back station & asked that I speak with her. Once again her smile was just contagious. She remembered who I was & even details from our conversation a month ago. This speaks SO HIGHLY of an employee who sees so many people a day much less in a month. She was a GREAT help & if I EVER need a loan again, I without a doubt will use store #734 & pray Daniel is still there.

  Response from the owner

  Hey, Cherish! We are so glad to hear you loved your experience with us, and we love to hear that Danielle helped you out to the fullest! We hope to see you again in the future!

• A

  Angel Fuentes

  1

  I was yelled at for not having my phone for them to contact me, I am a single mom with 2 children at home and they had it , they questioned my son who is a minor I am diagnosed with manic depressive bipolar disorder, I am doing the best that I can under the circumstances. But for them to tell at me and question my son. That's not good service. I wouldn't recommend them to anybody.

  Response from the owner

  Hi, Angel. We're very concerned to read your review and would like to let you know that we have passed this information along to the appropriate members of our team. If you have anything else you would like to share, please feel free to reach out to us, and we'll be more than happy to speak with you.

• L

  Lexxy Jordan

  5

  Danielle gave the best service ever !!! She didn’t make it awkward she was very kind and welcoming . I will definitely tell everyone about her ! 🙂

  Response from the owner

  Thank you for sharing your experience, Lexi! We believe that great customer service is the cornerstone of every business, so we are extremely happy that Danielle and our team were able to help you out. We look forward to serving you in the future!

• J

  Jacob Casey

  5

  Danielle was very awesome and very helpful! Quick and professional while being patient with me as it was my first time here.

  Response from the owner

  We are so glad that you had such a great experience with us, especially with it being your first time!

• J

  James Forney

  5

  This store and employees are freaking AWESOME very professional, great personalities always feel welcome this store #789 has a great team very helpful very organized

  Response from the owner

  Thanks for the awesome compliment, James! We're so happy we could help!