Cash Store Madison Ave, Fort Atkinson

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$2500

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  Marlene Jones

  1

  Never in my life have I dealt with someone this I'll suited for her job. We get all the way through the process and she looks over our checking account statement and says I need the last page. Even if it's blank which by the way it was. Had to drive 12 miles back home to print out the page that said this page is left intentionally blank. And drive back again. She was rude. She was not trained properly for the job. She didnt know much of anything on how to do the job. On top of that she said we weren't in the system. Had to get it all done as if we were new customer when we had gotten a 100 dollar loan the month before. Good golly I could do the job better with no training at all. Lost a good customer. Not goin back there EVER again,

  Response from the owner

  Thank you for bringing your experience to our attention. We firmly believe that good customer service should be the cornerstone of every business and we are very disappointed to hear that was not the case during your visit with us. We would be glad to address your specific concerns over the phone - you can reach our Customer Service Department directly by calling 1-855-279-2205.

• C

  Chris Okon

  5

  It's a high risk loan so the interest sucks but I expected that. They'll also push you to take as much as your allowed (you don't need to) but I also expected that which is why I still gave it 5 stars. No problems otherwise. FYI I don't have any comparative experiences with places like these so you can take that into consideration (just needed to pay the electric bill before the next pay check).

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  Megan Johnson

  5

  Went here while it was closed, which is certainly the best time to go. The outside of the building was pleasing to the eye and I was not overly offended by the fact that it closes at 2pm on Saturdays, as I did not want to go anyway.