Cash Store Washington Ave, Racine

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• E

  Eric Bronson

  1

  Once I pay my loan off I will not be back. This place has done it twice where they put the wrong pay date so I had to come up with $20 on a week I don't get paid not once but twice!. Only thing they could do to "help me" was pay $20 to refinace to get the correct date. People need to watch out for this store! Make sure you look over every contract since they don't pay attention to your pay date!

  Response from the owner

  Hi Eric, thank you for bringing your experience to our attention. We firmly believe that good customer service should be the cornerstone of every business and we are very disappointed to hear that you had some difficulties in setting up a convenient payment plan. We would really like the opportunity to address your specific concerns over the phone - you can reach our Customer Service Department directly by calling 1-855-279-2205.

• T

  Tania Roman

  1

  They had me in there for a whole hour asking me questions about my bank account acting like I was going to get approved to tell me at the end that I was denied. Please stop sending me letters making me think that I have a chance of being approved. Very misleading.

  Response from the owner

  Thanks for bringing this to our attention, Tania! We're focused on providing the best customer service around and we're disappointed to hear that you were experiencing some issues with the speed of service at the store. I've passed along your review to the appropriate members of our team so we can address this issue, but if you continue to experience this issue or have any specific concerns you'd like us to address, please reach out to us by calling our Customer Service department at 1-855-279-2205. Thanks, again!

• D

  Dizhwar and Serenity Mason

  5

  Such great customer service from all staff today.Hopefully I have these ladies names correct, Jodi, lisette and Molly thank you for all your help and thank you for being so professional and pleasant.

  Response from the owner

  Thank you for taking the time to leave us a note, and we appreciate you so much as our customer!

• G

  Grace A

  5

  Staff is super friendly and explains things very well.

  Response from the owner

  Thank you for sharing your experience, Grace! We are happy to hear that you were given such exceptional service during your visit. If there's anything else we can do to help, please let us know!

• J

  Joellen Childs

  4

  Easy., to work with and friendly employees! Love the referral offer too!!!

  Response from the owner

  Thank you for the positive review, Joellen!

• B

  Brittany Hayes

  1

  Do not go here you take out a title loan they won’t give you your title back even if you pay them off they a scam & annoying as hell

  Response from the owner

  Hi Brittany, we are sorry to hear you didn't have a positive experience with us. Please give us a call and let us know a little bit more about your situation. Our customer service number is 1-888-950-2274.