Cash Store S Main St, Weatherford

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  Lacy Wooldridge

  1

  They advertised their new and efficient website as an alternative to driving during the winter storm. I went online and filled out all necessary documents to refinance my loan and was taken to a confirmation screen. Their website (2 Weeks Old) malfunctioned and the payment was withdrawn ACH from my account. I am a single mother with two children. I got a loan because I needed it. They overdrew my account and are fully admitting that it was their error yet saying they will do nothing about it. I would not recommend doing business with a financial institution that would launch and promote an ineffective website, taking advantage of people who don't have much.

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  Oly Nichols

  1

  They launched a website two weeks ago and advertised it as an alternative to driving in the ice and snow. After completing the necessary documents the website told me that I was done. I was shocked this morning when my account became overdrawn because the refinancing documents weren't received due to an error on their website. I will never do business with these people again because they will take advantage of you. The corporate is terrible and ANTONIO openly admitted that the error was on their side and that he himself nor anyone else really know what was going on. He told me and everyone at the store level that there was nothing he could do. This was their mistake for promoting a website that doesn't work and that no one understands how to operate. NOT MINE.

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  Katie Wheeler

  5

  I’ve only taken a loan out twice , but the new manager Lexi has been so sweet and helpful each time. Never had any issues with this establishment. I especially like that I do not have to take in a blank check each time. It’s quick and easy.

  Response from the owner

  Thank you for your 5-star review Katie! We are happy to hear that you had a great experience and that the process was quick and easy. We will be sure to pass this on to the appropriate people so Lexi receives recognition for her great work. Have a wonderful day!

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  Darrell Graves

  2

  Staff is very friendly and have great customer service. However if u get paid bimonthly it's horrible to pay back. No set repayment days as it changes every month. Screws my checking account and puts me in the negative every 2 weeks. Thanks a lot

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  Dana Wantz

  1

  NEVER take a loan from this store. I just received a call regarding a returned check from them from my loan many years ago. I paid my loan in full and then closed my bank account and opened a new one because I read cautionary tales such as this one on the internet, saying they kept taking money from people's accounts long after the loan was paid. Thank God I did!

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  Andrea Mcmurry

  1

  Angela the rudest lady ...ugly outside ugly on the inside. I miss the other manager.

  Response from the owner

  Hi Andrea, thank you for bringing your experience to our attention. We firmly believe that good customer service should be the cornerstone of every business and we are very disappointed to hear that you feel that's not the case with our staff. We would really like the opportunity to address your specific concerns over the phone - you can reach our Customer Service Department directly by calling 1-855-279-2205.

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  Jamie Loper

  5

  GREAT staff and excellent service. Fantastic rates.