Cash Store S Main St, Boerne

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• A

  Angel Balderas

  1

  Called me about “my loan.” I answered with my full name and she proceeded to ask for my social security number. After I said I wasn’t comfortable until I know what’s going on, she said it was the wrong Angel. It’s sketchy and concerning, I’m glad I didn’t give my social out.

  Response from the owner

  We were very concerned to read your review. If possible, could you please give us a call at 1-855-279-2205 to speak with one of our Customer Service Representatives? We would like to find out more about the nature of your experience.

• S

  Savannah Kalen Rogers

  5

  If you need even the smallest help with a bill or that little extra pocket money to ease your mind then go see Karin she will help you and trust me you may feel embarrassed about having to get a loan but after going in to speak with her you won't, unexpected things in life happen all the time. Karin is super sweet and extremely helpful, she will even call to check up on you and give you reminders before a payment is due and she will do anything to make sure you get approved that way it's less stress for you in life. If I could give Karin more than 5 stars I would because she makes this particular location awesome and worth walking in the door!!

  Response from the owner

  Thank you for your amazing 5-star review, Savannah! We believe that customer service should be a key focus of every company, and we are happy to hear that our team helped make your experience a great one. Thanks again for doing business with us and have a great day!

• R

  Robert Duarte

  1

  These people are a joke, also they discriminate if you are self employed or a 1099 like Uber or Lyft driver they will not lend you a cent, STAY AWAY FROM THEM, their offices are always empty, what does that say? They are very unprofessional, like they don't want or need your business. Just walked in with a pre-qualification and the lady tells me we send those to everybody meaning you are not really pre-qualified its just a trick to waste your time! There are way better outfits than this joke!

  Response from the owner

  Thank you for bringing your experience to our attention Robert. We firmly believe that good customer service should be the cornerstone of every business and we are very disappointed to hear that was not the case during your visit with us. We would be glad to address your specific concerns over the phone - you can reach our Customer Service Department directly by calling 1-855-279-2205.

• C

  Csilla Scott

  5

  Karin is great! I came here when I was in a financial pickle. The service is always friendly, quick and conversations are enjoyable. The store is always spotless and there is always candy available (which is a great treat for my kiddos) thank you for everything!

  Response from the owner

  Hi Csilla - thank you for sharing your experience with us. We are very pleased to hear about the great customer service you received from Karin and we look forward to serving you (and your kiddos!) again in the future.

• k

  karla r

  5

  Karen always gives us Great Customer Service. We always feel welcome when we go make our payments. She goes above and beyond to help us on whatever we're looking for.

  Response from the owner

  Thanks, Karla! We will be sure to let Karen know just how much you appreciate her great customer service.

• J

  Jennifer Bowman

  5

  Karin was awesome she had got us the loan we needed and she was very nice and fast we got in and out real quick which helped with the two little ones we had with us

  Response from the owner

  Thank you so much for taking the time to share about the great customer service you received from Karin. We appreciate your feedback, Jennifer!

• W

  William Woodworth

  1

  Thy to arej family oriented and very friendly especially. Mrs. Karen

  Response from the owner

  Thank you for your review, William! We believe that customer service should be a key focus of every company, and we are happy to hear that Karen helped make your experience a great one. Thanks again for doing business with us and have a great day!

• l

  lisa pettingell

  5

  Karen is awesome and will help you any way she can. GREAT CUSTOMER SERVICE!!

  Response from the owner

  We appreciate your feedback, Lisa. Thank you for sharing.

• N

  Nicole Sotello

  5

  Karin is the best. She is always so helpful and knowledgeable about the whole process.

  Response from the owner

  We pride ourselves on educating our customers! Thank you, Nicole.

• J

  Joy Smith

  5

  Karen is the sweetest person and very knowledgeable.

  Response from the owner

  Thank you, Joy! You're sweet for saying that.