Cash Store Coulee Rd, Hudson

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• B

  Brooke Owen

  4

  I did a title loan last year with them and had no issues had a great experience and on my very last payment due I wasn’t able to make it on time but could make it about a week Later they were fine with that I did have to pay a little extra but I knew that since it was late. All in all I like them very much.

  Response from the owner

  Thank you for your review, Brooke! We believe that customer service should be a key focus of every company, and we are happy to hear that our team helped make your experience a great one. Thanks again for doing business with us and have a great day!

• K

  Kurt Ostrom

  2

  Obviously, taking out a payday loan should be your absolute last resort, as the interest rates are disgusting, but indeed I had exhausted any other means to get cash so I decided to give The Cash Store a try. After filling out an online application, I spoke to a representative via telephone to make sure I had all the required documents. I did. I made the 40 minute drive, and once I got there began the lengthy process. About 40 minutes in, I gave them my debit card, which they called the collateral (which doesn't make sense since it is supposed to be an unsecured loan), and I was told that due to no fault of my own, that my card was not compatible with their system. This was a working debit card, connected to my checking account, which I was told over the phone would be sufficient since I did not have personal checks. It wasn't. Desperately in need of cash, I decided to go ahead (foolishly I know) and get a Title loan, since I happened to have my free and clear Car Title with me. After blowing over an hour of time now, they told me they could not give me a Title loan because the perfectly legal free and clear car title I gave them wasn't up to their standards. I had to drive back empty handed. The staff was generally nice and seemed somewhat competent, but overall this was not a good experience. The next day I went to the Check 'n Go which is less than a block away with the exact same documents, and I had no trouble.

• E

  Elizabeth Walker

  5

  My husband went in for a loan and got more than expected. Kelsey was very professional and friendly. He was in and out in less than 30 minutes. But we also had all doucuments ready. It help u and the staff and and a quick and easier transaction to have everything. Thank you Cash Store. A huge thanks to Kelsey!!!

  Response from the owner

  Thanks for letting us know about your experience, Elizabeth! We're glad to hear you had a great experience and that Kelsey was such a huge help!

• s

  shavon smith

  5

  I had a great smooth experience at the cash store. High interest rate but I was cool with it because nobody else would guarantee me a loan. They don't go by your credit like check n go!! Devon was the guy who helped me and he was great and very professional

  Response from the owner

  Thank you for the review. We will let Devon know that you enjoyed his professionalism and service.

• B

  Beckie Seleski

  1

  If I could give this place 0 Stars I would. They will call you relentlessly even when you're not late for reminder calls I was called in one day four times on my cell phone and once at work. I wasn't even late. Besides the extremely huge interest rate I would run as far as you can.

  Response from the owner

  Your review is concerning to us, Beckie. We would like to hear more about it, if possible. If you would like to speak more in depth about this, please feel free to call us at 1-855-279-2205.

• A

  Angel Smith

  1

  No matter how broke and desperate you are...listen to these comments. THIS PLACE AINT WORTH IT. Their representative made a mistake on my payment due date and I got charged, pretty much, extra to have the mistake fix. Like really. READ EVERYTHING THEY GIVE YOU CAREFUL...do not take their word for it...DO NOT cause even if they make the mistake...you’ll be the one to pay for it. NEVER again in my life will my desperation lead me back to them. NEVER

  Response from the owner

  Hi Angel, Thank you for bringing your experience to our attention. We are very disappointed to hear that you had a negative experience with us. We have shared this information with the appropriate members of our management team and we hope that you will remain one of our valued customers. Please let us know if you have any questions or need any further assistance.

• w

  willie nillie

  2

  Cash store is ok if you can afford to pay the interest they charge. Don't even try to pay off early cause it is not possible. Im going around the corner like my sister did, here I come check n go!

• J

  Jeff Burhans

  1

  Horrible place. Do not go here no matter how desperate you are. There is a differant place down the street that will be much better for you. The cash store will give you one amount for a pay off then tell you oh sorry that is not correct

• H

  Hawaii 4 ever

  1

  Crooks! Terrible do not get a loan here. predatory loans there crooks . High interest crooks.

  Response from the owner

  We were very concerned to see your review. We firmly believe that good customer service should be the cornerstone of every business and we are very disappointed to hear that was not the case during your visit with us. We would be glad to address your specific concerns over the phone - you can reach our Customer Service Department directly by calling 1-855-279-2205.

• E

  Elisia ferlaak

  5

  They are always nice and willing to help you out. It’s up to you to use them responsibly 🙂

  Response from the owner

  Thank you for the 5-star rating, Elisia! We appreciate your review and your support. Have a wonderful day.