Cash Store Sparta Rd, Belton

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$2500

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  Amanda Seig

  1

  I called in to make sure I had everything I needed to get a loan and I walked in and they looking at my pay stubs and said we can't help you bc you don't have taxes coming out. MY JOB IS TOTAKE CARE OF A DISABLED VETERAN !! IT IS TAX EXEMPT!! I DIDNT EVEN GET A DENIEL.LETTER. IF I COULD GIVE A ZERO STAR I WOULD.

  Response from the owner

  Thank you for bringing your experience to our attention. We firmly believe that good customer service should be the cornerstone of every business and we are very disappointed to hear that was not the case during your visit with us. We would be glad to address your specific concerns over the phone - you can reach our Customer Service Department directly by calling 1-855-279-2205.

• S

  Shanee Banks

  1

  The one star is simply for this issue. I went in to get a loan I only had a 30 day bank print out. I had to go to the bank and get a bank statement but their system was done even the online banking. I went back to the store to tell them to cancel everything. I asked for the copy of my DL and check stub back. The lady said they have to keep it. To me that is kind of weird if I am not getting a loan and said to cancel everything. There is no need of you having my information.

  Response from the owner

  Hi, Shanee. We're very sorry for any frustration. If possible, please give us a call at 1-855-279-2205, so we can discuss your experience more in depth.

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  Tarah Youngblood

  1

  I am trying to establish credit and was told that getting a loan would help my credit if I made the payments on time. Well, I have made all payments on time and it has done nothing to help my credit. I called and asked about it and was told it reports to the 2 smaller credit Bureaus. I paid to have my credit report done and it is not on any of the credit bureau’s.

  Response from the owner

  Hi, Tarah. We do apologize, but we do not report to credit agencies. However, you do have the ability to be a customer with us again, since you are in preferred status due to your successful loan. If you have any further questions, comments or concerns, please feel free to give us a call at 1-855-279-2205.

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  Julie Boring

  1

  I got bank statements saying I paid every month even my bank in they keep taken money out of my account I talk to my bank they said that it was y'alls store taken more then y'all suppose too I would appreciate this matter fix asap in look your records in double check how lot I have paid all ready I'm going closing.