Cash 1 San Pablo Towne Ctr, San Pablo

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• K

  Keith A.

  1

  They are very under staffed especially during rush hours. Not a reliable place to go especially if you are in a hurry. It's always one person versus a hundred people in line. I wouldn't recommend this place. Whoever gives this a 5 star is either lying or an asset of the company trying to manipulate their poor reviews.

  Response from the owner

  We are sorry that we did not meet your expectations. It is our goal to always provide an excellent experience. We have forwarded your concerns to management for further review. For immediate assistance, please call our Customer Service Department at 1-855-920-9800.

• G

  Glenda Jennings

  5

  I have been dealing w/ this branch for 15+ years. The manager Maria & Kate have been the best. As far as chatting at the windows, I'm 1of the customers that ask them what you doing this weekend or how was your mother's day etc., this while they are working on my paperwork. I have never seen them stop processing any transaction just to talk. They're constantly moving. I have 2 suggestions for all check-cashing companies. #1 you should have a number system. Customers shouldn't have to ask each other, are you next or are you in the line. #2 you should have mini printers at each workstation window. The clerks shouldn't have to get up and go to the 1 printer to copy or print documents.

• B

  Billy Hudson

  1

  Do not borrow or whatever ever that 500 dollar loan thing is... The interest is too high ontop of you borrowing 500 which you don't get and have to pay back way over 500 you never received in the first place smh... I'm done...

  Response from the owner

  Thank you for the Review. We invite you to contact our Customer Service team at 1-855-920-9800 with any further comments, concerns, or suggestions you wish to share.

• D

  Diana Sanchez

  1

  Cash 1 has really bad customer service. They always have a big line of customers and only one or two cashiers. When they have 3 or more they are always talking and laughing and not paying attention to what they are doing. I am tired of that. I will try to pay my loan and move on to another place where they really enjoy working with customers. Same time don't go there.

• B

  Boss Lady

  1

  This place is Horrific!!!!! They treat you like trash, there is usually only one person at the window. The clerks appear to hate their jobs. If you want good, quick service go to Cash max or the check center. No hassle and you will be in and out.

• L

  Lesea Benitez

  5

  I dont know why all the bad reviews. I have always had great customer service cashiers always friendly Ya sometimes there are longer lines then I would like They are always there to help me out in a pinch So thanks girls and keep your heads up your doing a great job!!!!!

• S

  Sherry D

  1

  I went in for a payday loan. The first strike was the customer service I received it was horrible. The second strike was when the Latino girl in there didn't get my payday correct. I told her I get paid on specific days instead of her switching the days she blamed me for her mistake. I will not ever recommend a friend or family member. I would not give 1 star if i could.

• J

  Jonathan Prince

  2

  Super slow. If you don't like your job don't work there. If you don't like dealing with customers, don't work there. They chit chat at the window and act unprofessional. People come to be in and out and not deal with anything but good service and professionalism. Neither. Would reckon you go else where.

• B

  Balwinder Singh

  1

  Terrible experience I had in this store. Bad hiring stupid cashiers work on the front counter. This place need serious upper management attention. Everyone’s do not waste time in this place

• M

  Mechelle Winters

  1

  Horrible service received a title loan over 1 year and half ago never received my title back call everyday about it keep getting the run around placed on hold several times by Maria and she never came back on the phone now there stating im responsible for going to dmv and pay the fees for a new title