California Check Cashing Stores W 11th St, Tracy

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$2500

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• V

  Victor Munoz

  1

  I’ve been getting my registration done there for about six years and now this last time I went they want to charge me a fee for doing it and then they wanna charge me a fee for using my debit card at what point do they stop trying to nickel and dime people poor service and the manager had a poor attitude I’m done with this place. Ps. How many bad reviews must be written before somebody does something about the store.

  Response from the owner

  We are sorry that we did not meet your expectations. It is our goal to always provide an excellent experience. We have forwarded your concerns to management for further review. For immediate assistance, please call our Customer Service Department at 1-855-920-9800.

• J

  Jose

  1

  Worse place to go cash a check they refuse to change my check because i already signed the check on the back im supposed to do it. The personal was rude and vause they disnt change my check as i left they were laughing so rude this place should get professional people on customer service.

  Response from the owner

  We’re sorry to hear about your unfortunate experience with Check Cashing. We invite you to reach out to us at 1-855-920-9800 to discuss this situation further so we can make it right.

• A

  Ant Q

  1

  I was a biweekly customer for over a year, bringing every check I made here for cashing. The last time I went to get paid I was given 3 fake hundred dollar bills and I wasnt aware of it for 2 days as I get relatively large paychecks and I didn't catch it on the spot. I live alone and keep my money stashed so I know that there can be no other explanation other then a cashier at this place giving me some fake bills. Whether they received some fake bills from a customer and recirculated them to me before getting in trouble or just staright robbed me is unknown to me. When I came back in and talked to them I was greeted with attitude. The response was "you didn't get that from us" well sweetheart I only got my bills from you guys for the past year and there is no other possibility. Needles to say, I never came back.

  Response from the owner

  Your review is very concerning to us. We would appreciate it if you would contact our customer service team by calling 1-855-920-9800 about your recent experience.

• C

  Cerenah Thompson

  1

  The person that was helping me shortened me $1000. I had to wait till she counted her money in her register. The fee was way to high. They charged me 60 something dollars to cash my check. If I would have know I could of went to Walmart

  Response from the owner

  We are sorry that we did not meet your expectations. It is our goal to always provide an excellent experience. We have forwarded your concerns to management for further review. For immediate assistance, please call our Customer Service Department at 1-855-920-9800.

• M

  Michael Malay

  1

  They offer a new line of credit where you can borrow more than the usual payday loan amount. DO NOT DO IT!! I borrowed from that line of credit twice. Same amount borrowed. But paid one fee the first time and a LARGER FEE THE SECOND. How you gonna charge more for the same amount? The explanation " its automatic we dont know why" horrible customer service unfortunately it's the only one by my work so I have to go to this one. Just warning future people to not get scammed by them

• J

  Jose Rodriguez

  1

  Horrible experience. I wated money becuase the cashier didn't even know their own services and had too keep asking another associate. Will not be returning.

• T

  Timmy Truong

  1

  Terrible customer service, be aware of hidden fee when you’re request a loan, When to store ask about fee, customer service reply it not there problem, call 1-800 number if I want to close account…unprofessional

  Response from the owner

  Thanks for taking the time to send a review. We would like the opportunity to address your concerns. Please feel free reach out to our Customer Service team at 1-855-920-9800 to discuss your experience.

• R

  Russ Feldman

  5

  I am always glad to go into this location! Fast service and friendly employees. 3 ladys imparticular marie, fabiola, and chardonnay are always smiling and taking intetest in the customer wich is why i only go to the 11th st and tracy blvd location:)

• R

  Roberta

  3

  Payday loans. Usable in financial emergency only. There fees are way too high. If paying back, pay cash. Almost a $10 fee to pay back using atm.

• V

  Vivian Tzounakos

  1

  If you are looking for a non compassionate cash advance establishment then this is the place. Being run by it’s bookish manager Gilbert, I wouldn’t like to go back.