California Check Cashing Stores Castro Valley Blvd, Castro Valley

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  Puja Shrestha

  5

  I went to Castro valley location as a customer and ended up working as a Customer service Representative. This is one of the best place I have worked so far. The manager here is awesome, she always gives her best to please her Customer as well as her employees. Great teamwork to provide excellent service to the customers. You will always get the help you needed. I ended up leaving this company for my career, but I still recommend people to work here.

  Response from the owner

  Thanks for taking the time to review California Check Cashing Stores. We appreciate your business and look forward to seeing you again soon.

• S

  Susmita Bagale

  5

  I have been a Western Union customer of this store for long time. Every time I go there, I received a great service over there. The store is neat and clean, and the staffs are professional, friendly, and have great customer serice skills. I highly recommend this place for check cashing, loans, and Western Union.

  Response from the owner

  Thanks for taking the time to review California Check Cashing Stores. We appreciate your business and look forward to seeing you again soon.

• D

  Denisha F

  1

  Do not come here they’re racist. To cash a check for me when I got there they were asking me where did I get the check from why did I get this check who gave me the check just a lot of questions they had three people ask me the same same question. They didn’t end up cashing my check because they couldn’t verify it and they said the thanks didn’t pick up the phone. I called the bank and they picked up a phone within one minute.

  Response from the owner

  Your experience is not typical and is concerning to us. We would appreciate it if you would contact our Customer Service team by calling 1-855-920-9800 about your recent experience. Our Company is committed to ensuring that all customers are treated with respect regardless of their race, color, sex, gender, age, or any other legally protected status.

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  victoria perez

  5

  The staff is always very nice and friendly. They take care of their customers very professionally and they give you one on one attention. Great customer service and I would definitely recommend this place to others.

  Response from the owner

  Thank you for the Review! Hope to see you again soon at California Check Cashing Stores!

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  Emily Andrade

  5

  The ladies here are always so welcoming, kind, fun and very respectful. Always say hi to me and call me by my name which is just so nice to hear when u go into a any business. My time is never wasted there.

  Response from the owner

  Thanks for taking the time to review California Check Cashing Stores. We appreciate your business and look forward to seeing you again soon.

• L

  Luz Nerona

  5

  Going here for many years for western union. The staff is always very nice and friendly. They take care of their customers very professionally and they give you one on one attention.

  Response from the owner

  Thanks for taking the time to review California Check Cashing Stores. We appreciate your business and look forward to seeing you again soon.

• U

  Uriah Giles

  1

  I came to cash my paycheck. They wasted 45 minutes of my time collecting all kinds of personal information about me, called my boss and verified the check, then told me that the manager (who was not even in the office) couldn't verify my check so were not going to cash it for me. What a joke. Waste of my time.

  Response from the owner

  We are sorry that we did not meet your expectations. It is our goal to always provide an excellent experience. We have forwarded your concerns to management for further review. For immediate assistance, please call our Customer Service Department at 1-855-920-9800.

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  Jerry Esteban

  1

  Shady business practices. Went to pick up Western Union sent to me, and they collected a bunch of unnecessary information after already being presented with ID and Confirmation (which should've been all that's required per Western Union).

  Response from the owner

  Sorry that your visit fell short of expectations. We appreciate you taking the time to share your feedback.

• Q

  Qyhnysha Higginbotham

  5

  I received EXCELLENT customer service from all the ladies at this location. Very sweet very patient!

  Response from the owner

  We're delighted to hear about your positive experience at California Check Cashing Stores. We care about every team member and your input is important to us. Thanks for taking the time to leave your review!

• E

  Edie Forrester

  5

  Friendly people, helpful and clean atmosphere. They offer various transactions to make life easier!

  Response from the owner

  Thanks for taking the time to review California Check Cashing Stores. We appreciate your business and look forward to seeing you again soon.