California Check Cashing Stores W San Carlos St, San Jose

Apply for Your Loan within Minutes!

$2500

Get Started Now!

• R

  Reinaldo De Leon-Ramos

  1

  The Manager here Georgina is ver much living Up tho the "Regina George" name. She is rude and a Liar. She told me that there was a picture taking policy that isn't anywhere in their policy. She also went to the length of telling me that she couldn't even break up my transactions to accommodate the amount I was getting these money orders. she ended this interaction by faking a phone call to her supposed regional manager that lasted five seconds and gave me a cooperate 1800 number, which we all know is a run around. DON'T GO HERE THESE GIRLS CANNOT BE TRUSTED ; THESE GIRLS ARE MEAN FUGGLINTONS! I will end this By saying I gave Georgina my Lisence with my picture and my address on it I don't Understand the overwhelming breach of privacy.

  Response from the owner

  We are sorry that we did not meet your expectations. It is our goal to always provide an excellent experience. We have forwarded your concerns to management for further review. For immediate assistance, please call our Customer Service Department at 1-855-920-9800.

• Y

  Yesenia Quiroz Mendoza

  1

  If you get a payday loan for whatever the amount, the day it is due you have to go in and tell them you want to do a payment arrangement/ payment plan where you get to pay off you loan in 4 payments!! They are so messed up they do not want anyone to know you can do this!! You have to make sure you go in on the specific dates or else they cash your check!!! They also will Not call you about your loan being due!!! Plus they will charge you $15 if you check doesn't go through. They are seriously so cruel they will change the day you have to make the payment to a fue days before your payday so you miss you payment arrangement date!! So you have to check the dates they print out for you and make sure they are correct so you don't miss them!! They also only let you make a payment arrangement/ payment plan 1 time each year where you actually can do it 4 times but they will not let you!

• C

  Cecilia Gonzalez

  5

  Nancy is by far my favorite always so friendly and always has a smile on her face. She always helps me out and she has great customer service, never lets anyone interrupt. Keep up the great work Nancy!

• V

  Vanessa Pimentel

  1

  Around 1 hour in the line. Just one cashier and take to much time.

  Response from the owner

  We're very sorry to hear your expectations weren't met. COVID-19 has caused changes to our services, however, we are working hard to overcome these challenges. Please reach out to us at 1-855-920-9800 so we can learn more about your experience. If you give us the chance, we'd like the opportunity to resolve this.

• M

  Muhannad Sarhan

  1

  Worst customer service you can get. Employees here dont know there work and they dont know what banks policies are. If you dont have cash, can you at least hep the customer find out. How can you not know what a major bank policy regarding money orders is?! And you wait for me to fill the form and waste my time so you an tell me that you dont have cash and dont know your job? And the attitude these people have is horrible, they want the customer to know that they are not here to help him. First and last time. I should have checked the other reviews before I drive all the way here.

• E

  Esperanza Esperanza

  1

  Lacking customer service skills by Sherly, Amanda and Angelina all 3 of them so called working but were upset because I came in, at around closing time and interrupted their relaxed chat. Too much attitude by Sherly she was being very sarcastic and using goddamnit as if I was not there. I don't think it's very prudent to be using that type of language at a professional location. Sherly kept at it very childish I don't know how she got a job there lacking so many things (0 STARS)

• J

  Jaime Lopez

  1

  I just went today. To send money to mexico. And very bad mood. They talked to like. They dont like to work there.. i went there because i really need it but i will not go back again they used to have very good people working there. Very friendly and polite . Now is very rude and stressful employees face.👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎

• G

  Guadalupe Rivera

  1

  Really bad service personal never willing to help last time I was there one of the employees told me the service to send money was down after waiting in line for 30 min and it was not the first time and when I finally got to the window she said they going to stop sending money because it was not a good business for them sending money, so I ask why you don't have a sing letting people know service is down instead having people waiting in line ????????

• L

  Luispablo Vicente Perez

  2

  They take to much only one worker always

  Response from the owner

  We are sorry that we did not meet your expectations. It is our goal to always provide an excellent experience. We have forwarded your concerns to management for further review. For immediate assistance, please call our Customer Service Department at 1-855-920-9800.

• D

  Daniel Boles

  5

  The people are always friendly and there is hardly ever a line when i go.