California Check Cashing Stores S Cherokee Ln, Lodi

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• J

  Jessica Hlavacek

  3

  Been using their services for a while and it's quick and easy. Trouble is, they keep getting due dates wrong and they keep calling for payment before the bill is due because no one actually reads the customer file before calling. Talked to them about this multiple times and it keeps happening. The service is necessary to get buy some months but the harrassing phone calls are not worth it.

  Response from the owner

  Thank you for the Review. We invite you to contact our Customer Service team at 1-855-920-9800 with any further comments, concerns, or suggestions you wish to share.

• N

  Nicholas Nation

  1

  The customer service was absolutely horrible they repeated their selves multiple times about not wearing a mask but wouldn’t allow me to speak I was trying to inform them that as a disabled veteran and the disabilities I have requiring me not to wear a mask. They not only violated my rights but tried to make me stand in the corner and isolate me as if my disabilities make me a nuisance or a disease. I even try to show her but I was 100% disabled just so she would leave me alone even though it’s against Hyppa law.

• G

  Gaia Helper

  1

  The lady at the far left of the store was not very friendly at all. She asked me if I get paid on the 6th and I told her yes if that's a Friday two weeks from now. She responded to that in a rude tone saying " I'm asking you because it's your payday not mine" . I responded with I'm sorry but Im not 100% sure the exact date. She then came back again saying " well that's why there's a calendar right there". She seemed very unfriendly. I've been to that store a few times and generally the other girls are very friendly, but this lady made me not want to return to this location. If I do, I will not be going to her window.

• R

  Roxy Roxy

  1

  Awful service and discriminating against your own race. Never been treated like that before, just awful. "That girl" should be ashamed of herself and if your so miserable then you should look somewhere else to work, where you are fitted. By the we got way better service somewhere else without any questions, your ignorant girl.

• C

  CJ Jewell

  1

  Terrible service. The women were rude over the phone every time I called there to see if my check was in. One of them yelled at me and said "I told you not to call. It'll be in on Friday!" I cant see how you can run a business with people like that working for you! They should be fired and start over with people who want to work there!

• D

  Derek Jones

  1

  Four employees present, only one working. One calls you up, but apparently can't actually do any of the services.

  Response from the owner

  We are sorry that we did not meet your expectations. It is our goal to always provide an excellent experience. We have forwarded your concerns to management for further review. For immediate assistance, please call our Customer Service Department at 1-855-920-9800.

• J

  John Leonardo

  1

  Terrible customer service. They looked at a 1,000$ check like theyve never even seen that amount before, lol. I felt like I was being treated like a criminal for cashing a freelance check. The whole place is fishy and has a scammy vibe. Don't recommend at all!

• f

  fernr8

  1

  Very very slow, 4 tellers were at helping customers when I walked in, waited for 15 minutes in line because after each customer finished, the worker helping them disappeared. Still waiting, as we speak.

• R

  R House

  1

  POOR customer service, waited in line 15 minutes, 4 CSRs, one was helping someone and the other three diddnt even bother to say anything to the 4 customers in line.

• B

  Brett Chowaniec

  3

  This place isn't busy at all but there may be reasons why. Service is so so and could be more friendly.