Brightline Title, Closings, Escrow Cypress Center Dr, Tampa

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  Mandi Gerigk

  2

  We experienced very poor communication when it came to giving information and setting expectations. As a person who not had much dealings with mortgage services it’s hard to know what to expect and ask. When we did have questions we got partial answers if at all. I’m sure as a regular person with a single mortgage my frustration is mute when I probably will not need mortgage services for years to come but I made sure our lender was aware as they use these services regularly. In my customer centric job I would be creating a lot of extra work for my self, customer care aside, to not just lay out all needed information that may be necessary for them.

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  Chuck Casey

  5

  BrightLine has been a pleasure to work with durning my closing and especially Kristie Miner. Kristie has been awesome during the whole process from start to finish. She answer all of my questions in a timely manner and that is great these days.I would definitely recommend using BrightLine and ask for Kristie if you can.

• V

  V Nesbitt

  5

  I let my overpayment for my closing check expire. I contacted Briteline and they were extremely nice and helpful. I contacted them on Wednesday and Kristi Miner had my check at my house by Friday! So thankful for the awesome customer service.

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  Cassie Kolarik

  1

  They didn’t file the deed properly, not once but twice. We closed on my clients home in late November but title didn’t transfer into my clients name until early January. That means that my client was without water service all that time. That means that my client and her family were displaced for more than a month and over the holidays. After many emails to Brightline they finally agreed to refund my client $700 but I had to be relentless in my efforts to convince them to do so. They were unapologetic. In my opinion my client should’ve been fully refunded, not partially. Now my client is receiving past water bills from when the title wasn’t in her name. Clearly Brighton didn’t do their job of paying the water bill up to date out of the sellers proceeds. Also, prior to title transfer they told me client how much money she needed to bring to closing so she left work in order to wire the funds only to find out that Brighton gave us incorrect numbers and that she actually needed to bring 2.5k more. My client had to leave work a second time that day in order to be able to close the sane day. Again, Brighton has been unapologetic and they are currently ignoring my emails in regards to the water bills.

• O

  Orlando Pimentel

  5

  I recently did a closing on a property and we used Bright Line Title as a closing agent. And we were super lucky to have Eric Leigh as our representative and closing person from Bright Line. Eric was super nice, easy to talk to, very responsive, cordial, responsible and he was on top of everything and went to extra mile to get the closing done. I strongly recommend Bright Line Title and Eric Leigh. Eric is an amazing asset for Bright Line. He is a superb employee and super dedicate to his job and what needs to be done. Many thanks Eric!!

• C

  Chris Toepke

  5

  Smooth and efficient closing process on what ended up being a more complicated transaction than I expected due to issues with my survey. The team at Brightline went over and above to research and resolve my issue and ensure the closing happened on time. Transparent process, great professional communication and deep expertise make Brightline a place I’d recommend for any high end / luxury or complex transaction.

  Response from the owner

  Hello Chris, Thank you for this review! We are committed to delivering efficiency, expertise, and transparency. If there is anything else we can do for you in the future, please let us know.

• A

  Audrianna Monroe

  5

  I am a NJ Buyer's Agent who happened to use Brightline on one of my REO deals. Eric and Monica were always very professional and helpful. The closing was smooth from start to finish . I would recommend them to anyone.

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  Ashley De Cubas

  5

  Brightline is currently handling the closing of my new home. It has been a personalized, stellar experience from beginning to end. They have worked well with my broker and provided every document in a timely manner. I will use them again for my next purchase or sale.

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  Mike Liess

  5

  Working with Brightline Title has been such a great experience! They are fast, efficient and responsive always. During the Covid-19 pause in NYS Susan Brooks and Brightline Title helped us close 2 properties on behalf of the seller we represented, without a blip. I highly recommend and hope to work again with myself Brightline Title. Keep up the fantastic work!

• J

  Johan Chaparro

  5

  Very professional, fast and proactive team to work with. My buyer and I had a great experience with Brightline Title when purchasing his home. Monica was our closer and handled everything on time and accurately.