Brian Wenzel - State Farm Insurance Agent Santa Fe Dr, Waco

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  Alison T

  5

  When my bike was stolen out of my garage, Brian helped me get paid fast and find a replacement. I highly recommend this team!

  Response from the owner

  Happy to help you, thanks for the review.

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  waco moms

  5

  25 years of great service, with the SAME STAFF helping customers. My grandson loved making friends with the little wood duck.

  Response from the owner

  Thank you Annette and Melissa are the true champions of this office.

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  Martha

  5

  I've used Brian Wenzel for homeowner, rental, business, and car insurance for 20+ years. I haven't had many claims, but when I've had them, he has come through. Annette and Melissa make the place run smoothly. They're extremely knowledgable and efficient, and they always answer my questions thoroughly and promptly. State Farm is not the cheapest insurance I could buy, but they have been dependable, helpful, transparent, and fair when it mattered most. I highly recommend Brian and his team.

  Response from the owner

  Thank you Martha, We love having customers like you. Brian

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  Monique Ursua

  5

  I've been with this State Farm office since I first got a car when I was 18, and I've NEVER had any issues! I just love the whole staff, they truly make me feel like family. Every time I call they know right away who I am just by saying my first name, they know most of my family and always ask how they are. They're all so professional, considerate, and so kind! Because of them I'll continue my business with them always! Great job Brian, Melissa and Annette!

  Response from the owner

  Thank you for that heart warming review. Those kind words remind me we are doing things the right way by always putting our customer first. Brian Wenzel State Farm Agent

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  M W

  5

  Brian has been my agent since 1996. The office staff makes a point of treating customers like family. They always provide fast, professional service.

  Response from the owner

  Monica, Thank you so much. Brian

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  Lynn Moore

  5

  Brian Wenzel and his staff are extremely personable. They do an amazing job at making sure all questions are answered and in a timely manner. Melissa always answers the phone willing to help and Brian is an excellent communicator and follows up with his clients to make sure every part of an issue has been resolved. Brian Wenzel and his staff are an excellent organization to call family for your insurance needs!

  Response from the owner

  Thank you Lynn. It is a pleasure to have customers like you and Pat.

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  Maria Ramirez

  5

  This office as always provided the best customer service. Always attentive to my needs and most importantly when I was involved in a five car collision, they worried about my health and the health of my family before they asked about my vehicle. Annette, thank you for being the sweetest and most professional person I've had the pleasure to meet.

  Response from the owner

  Thank You Maria !! Annette is AMAZING. No one loves customers like she does. Best Wishes to you.

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  Sedric Redrick

  5

  Takes care of my antique insurance on my car 🚗 and my covered items in the house.

  Response from the owner

  Thank you Sedric, and thank you for your business.

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  Mcihelle Tindell

  5

  I accepted a job in Waco and needed a new insurance agent for my home and auto. After talking to several agents in Waco, I knew Brian Wenzel was the best agent for my family. Brian and his staff are so helpful, great to work with and made the move so easy for us. I give Brian and his office the highest score.

  Response from the owner

  It was great getting to know the Tindell family. Thank you for letting me be your agent. Brian

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  Aida Robertson

  5

  Brian has been our State Farm person, for almost 20 years. We have been so impressed with him, and how he has treated us. We will be with him for life. He handles all of our insurance needs.

  Response from the owner

  Customers like you and Joe are the foundation of my business. Thank you !