BMO Harris Bank S 8th St, Dundee

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• K

  Kash garcia

  1

  Took over 15 minutes to deposit a check. These people are slower than turtles

  Response from the owner

  Hi, Kash. Thank you for taking the time to bring this to our attention. I'm really sorry to learn of the slow service you received when visiting our West Dundee S. branch. This is definitely not how we want our clients to feel about our services. Please email us at [email protected] with your phone number, and we’ll have the branch manager reach out to you to discuss the matter further. Thank you, BMO Digital Care Team

• T

  Tony Adducie

  5

  I chose this bank for my first bank account when I turned 18. I forget her name but the branch manager assisted me with creating an account and was extremely helpful in explaining all the advantages of different accounts and providing me with information. The online customer service for this bank is not my favorite but I will say that the service I received at this particular branch was exceptional.

• B

  Britton Black

  1

  I switched from Chase Business to BMO. Biggest mistake ever. I have no clue how they keep their clients. Open a new business account? Sure....you can wait 8 business days to get your business card in the mail. No options....BMO-BMO check for 7K......oh..something looks fraudulent we are going to hold it for 10 business days. LITERALLY A JOKE. Dundee, IL branch takes the cake too. 1 PB EVERY DAY.......

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  Noel Pfeiffer

  5

  I always have great service at this branch, but today was above and beyond. Just when I've been feeling that customer service in general has really declined, I was pleasantly surprised today by a teller at this location. Besides being very sweet and efficient while helping me, I needed a stamp and asked if the bank sold them. She apologized that they did not. Then she went into her purse and gave me one of her own. She could have easily made me go across the street to the post office and get one. It blew me away!! This is way above and beyond. She's a truly kind person to do that for a complete stranger. I tried to call the branch to tell her manager that she should be recognized for this, but couldn't get through to anyone. I'll keep trying. I wish I would have gotten her name. Thank you so much for helping me out. You're a true role model for customer service excellence! I won't forget this !!

• s

  shysanson

  5

  BMO Harris separates itself from most banks. They have free checking with no direct deposit requirements, SAME DAY debit cards that you don’t have to wait for in the mail, participant of Zelle so you can quick pay friends and family, and they really care about your financial goals. Best bank in Chicago suburban area.

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  Barbara Oberg

  2

  I was at the bank last week to pay my county tax bill which is due today. I was told the system at the West Dundee location is not able to connect to the Kane County property tax bill system and that I would have to go to another Harris location or another bank that accepts the tax bills. This didnt make sense to me how a Harris location didn't interface with the county system but other Harris locations did. I called this morning (5 days later) and the system still isn't working. Why can't the Dundee site get a problem like this fixed in a timely manner? Doesn't make sense

  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, Barbara. We’re sorry about your recent experience and would like to learn more, so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number, and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

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  Megan McIver

  3

  Just an FYI everything you need to be physically in a bank for is by appointment only. Ridiculous. Wear a mask and open the bank.

  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, Megan. We’re sorry about your recent experience and would like to learn more so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• A

  Alton At Searchology

  5

  Best service. Best tellers. Honest and awesome all the way around.

• E

  Elena Benitez

  5

  Great customer service...the best in town

• S

  Soy Phanhamath

  3

  Very good and take care customer as well