BMO Harris Bank N Lake Ave, Twin Lakes

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• N

  N

  1

  I am Very Dissatisfied with the lack of customer care from Catherine at the Twin Lakes, WI branch. No compassion or strive to be her best. Hopefully her defensive attitude won't inhibit the other staff from remaining positive. UPDATE: Catherine's "manager" called me one week later from his car so he was unable to answer specific questions about my account and I asked him to call me back while at a computer and he did not call me back or even return my call to him. Very poor customer service as well!

  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, N. We’re sorry about your recent experience and would like to learn more so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• J

  John G

  5

  Been banking here since 1998- they always take care of us no matter what! I recommend!

• T

  Twin Laker

  5

  Man awesome staff, never had an issue in 30 years!

• C

  Chris Mathes

  5

  The staff here is top-notch, always willing to help with any odd needs I have. Best BMO location by far!

  Response from the owner

  Hi Chris, we really appreciate you taking the time to leave your review, and we are glad to hear that you had a great experience! We will share your feedback with our team! Thank you, BMO Digital Care Team