BMO Harris Bank Golf Rd, Delafield

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• K

  Kevin Blackmore

  1

  This is the first time I've ever left a bad review. I've had some large deposits over the past several months. This is the only Bmo location that puts a hold on the majority of my money for 7 days. They say that is their policy, but every other Bmo location I've been to I have not had this problem. I've been a customer here my whole life since they were M&I Bank. I'm seriously contemplating leaving them and going to my small local bank where I do my business banking for my small business. The customer service is night and day difference.

  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, Kevin. We’re sorry about your recent experience and would like to learn more so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• R

  Robert Williams

  1

  This is the worst BMO branch in all of Wisconsin. The customer service is horrible and they continually close the doors when they like to. They will make you wait and be rude to your face. Better to drive a bit further and get the service you deserve.

  Response from the owner

  Hi, Robert. Thank you for taking the time to bring this to our attention. We apologize for the recent experience you’ve had at our branch, as this is not how we want our customers to feel about our services. Please email us at [email protected] with your phone number, and we’ll have the branch manager reach out to you to discuss the matter further. Thank you, BMO Digital Care Team

• M

  Mark Dunahoo

  3

  This location was Rock Star, but for various reasons I want to make sure BMO gets recognized for their poor performance. I'll be leaving a 1 star review on the Bluemound Rd location in Brookfield.

• J

  Jo M

  1

  I'd prefer going to the dentist over dealing with these obtuse people who are infuriating. Actually, old yeller me before making me go back.

  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, Jo. We’re sorry to hear about this and would like to learn more so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• C

  Consuela Alvarez

  1

  No coin counter to cash in my change.....really?! No I don't have time to sit and wait while you put it in rolls by hand. I'll go to my other bank WITH a coin counter. FAIL!

• B

  Brian Kettner

  5

  This branch is well managed and all the people that I have dealt with have been very sharp and personable. I would recommend this group to anyone.