Blue Federal Credit Union - F.E. Warren Air Force Base Randall Ave, Francis E. Warren Afb

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• M

  Michael Ray Monson Madrid

  2

  The worst credit union ever. Will not extend loan for safe living conditions, safe dependable transportation for work to ensure payments. Not even for the permanently progressively disabled Mother of mine and I that lost my Grandmother and my full time employment as her nurse as well. Now make 3 times the income I did before and still sell not extend loans for our safety and well-being between a vehicle and deposit and first month's rent to initially get into a safer living environment as the one we in now use not.

  Response from the owner

  Dear Michael, we are disappointed to hear that you are having challenges with this situation. We have shared this review with the manager at this location. We would welcome the opportunity to speak with you further as we seek to improve and better serve as your Credit Union. Please send us an email at [email protected] and a member from our team will follow up.

• J

  John Sinner

  4

  I used BFCU for the first time to finance a new truck and Tanica and Joy were great to deal with. I am a resident of Montana so when it came time to register my truck in Montana we ran into a few problems but Tanica stuck it out until it was finally done. It ended up taking so long that I made 2 payments before I had plates on my truck. However, thanks to the folks there and the regional director Leslie Swidecki, they not only paid for my extension on the temporary plate but they covered my June truck payment. The process wasn't perfect by any means but they stayed with me through the end and eventually made it right. I will be using them again in the very near future for another vehicle loan.

  Response from the owner

  Hey John, thanks so much for the review! We're thrilled to hear you had a great experience. Have a great day!

• B

  Brendan Henry

  1

  Was told I would get 4.9% APR for my pre-approval when they almost doubled it when I was in the process of buying my car (with the seller in the same room). If you are an airman that is looking to get a loan, DO NOT go through this credit union.

• A

  Albert De La Torre

  1

  If you value your money, I suggest you bank somewhere else. Shady business practices and terrible customer service. Best decision I ever made was closing this account. Good riddance.

  Response from the owner

  Hi Albert - we see you left several reviews at multiple locations. It would be immensely helpful if you could specify which branch you had issues at so we can help address any issues in the future. Feel free to send us an email at [email protected] with more details, thanks!

• S

  Sean

  1

  Terrible stay away I miss Warren Federal Credit Union

  Response from the owner

  Hi Sean, again we’re sorry to hear that you had a frustrating experience, and we appreciate your feedback. We strive to be the life-long champion of our members, and we’d like to learn more about your experience. Please send us an email at [email protected] and a member from our internal team will be in contact. Thank you again for the feedback.

• W

  Wesston Dabb

  2

  Never had a problem with getting overdraft fees returned with warren now blu says nothing we can do for ya sorry