Banner Bank Williams Hwy, Grants Pass

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  Jeremy McElroy

  5

  Only bank I've found in the area that has a checking account with no monthly fees. Customer service has been great here every time I've interacted with them. Would highly recommend.

  Response from the owner

  Hi Jeremy, Thank you so much for your your 5-star review and kind comments. We will pass along your comments to the branch. We're happy you're a Banner Bank client.

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  james chandler

  5

  I just opened a new account at Banner Bank on Williams Highway in Grants Pass Oregon. I was delighted with the ample parking and no lines to wait once I was inside. Ms Helen Silva assisted me in my transactions. She was very cordial and informative. She was professional, but also made me feel as though I was already a long time member of the Banner Bank group. I would highly recommend banking at this location. Ms Silva is a valuable asset to this organization, and if all the employees are trained as well, Banner Bank has done their homework.

  Response from the owner

  Thanks for sharing your account opening experience with us, James. We're so glad you were made to feel welcome and we're happy to have you as a Banner Bank client. We'll be sure to pass along your kind words to Helen and the team at Grants Pass.

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  Tony Nordheim

  5

  All of the people who work here are truly amazing. They are always willing to try and help when there are issues. Even during this crisis they go out of their way to make you feel like you are important to them. When you walk into the bank or pull up to the window they KNOW your name. It is really just an amazing group of people to work with. I would recommend this bank for business and personal use.

  Response from the owner

  Hi Tony - thank you so much for your kind words and 5-star review! Most of all, thank you for being a client. :)

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  Marie-Elena Biggers

  1

  My boyfriend put me on the account that he opened at this branch. The customer service appeared to be above average. We dealt with Helen, first. I am disabled and home bound, waiting on my Social Security. I owe California child support, and a computer generated garnishment came out. Banner charged $100 without so much as a phone call, overdrew my boyfriend's account (so that child support couldn't take anything, anyway), and even though the garnishment was stopped the next day, they will not even consider refunding the $100. I went through similar gouging with Bank of America and I'm thinking this is just a different version of the same bad banks. I also have an account at US Bank that I have never had these kind of issues with and would highly recommend them. Don't fall for Banner's incentives...they will eventually get it back!

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  P. kealiher kramer

  5

  this is a great friendly bank. very helpfull everytime i go

  Response from the owner

  That's great feedback - thank you so much for sharing! Most of all, thank you for banking with Banner. :)

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  Reggie Hoppins

  5

  Wonderful place to bank. Been a customer for years and have never received any service that was not top notch. The ladies go above and beyond to help. Thank You.

  Response from the owner

  Hi Reggie, and thank you for taking the time to write a review. We're so happy to hear that our team at the South Grant's Pass branch has provided you such great service over the years, and we'll be sure to pass along your kind words to the branch. Thank you for choosing to bank with us.

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  RatGhiol

  5

  Always super kind and helpful service, always explaining everything with a smile! A great bank

  Response from the owner

  Thank you for your feedback. At Banner, we pride ourselves on excellent client service and it's great to hear that's what you've received from our Grants Pass South team! We'll be sure to pass along your comments.

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  Johnny and Brandy Easley

  5

  Very friendly and helpful staff, and one of the least feed banks I've dealt with.

  Response from the owner

  Hi Johnny - Thank you for sharing your feedback with us, and for the 5-star review!