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Personal Loans > New York > Brooklyn > Bank of America Financial Center

Bank of America Financial Center Knickerbocker Ave, Brooklyn

Bank
2.2
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(10)
+1 347-557-0482
https://locators.bankofamerica.com/ny/brooklyn/financial-centers-brooklyn-16682.html
386 Knickerbocker Ave, Brooklyn, NY 11237, United States

Services

  • ATM Services Available
  • Accepts Appointments
  • Cash Non Customer Checks
  • Centralized Small Business Banker
  • Change Orders
  • Commercial Deposits Accepted
  • Financial Solutions Advisor
  • Glass Barrier At Customer Service Desk
  • Night Deposit Accepted
  • Open Saturdays

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Reviews

2.2 stars based on 10 reviews

  • A

    Ahron Pollak
    1

    15 people in line with 1 teller open

  • F

    Friday_not__2K psn
    1

    Always long line never enough tellers

  • E

    Evelin Acosta
    1

    very bad experience with that bank they gave me an appointment for 3 pm I arrived at 2:50 and no one attended me the lady told me in 10 minutes and when the lady left they took another person who didn't even have an appointment and didn't have the worst in the end they didn't attend me because it was 4:30 a.m. and opening an account took 45 minutes the worst thing I do not recommend it and from today I close my account with them

    Response from the owner

    I'm sorry your experience with our financial center team wasn't what you expected. Your feedback is important to us and we’d like to keep you as a client. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Matthew

  • D

    David Tenelema
    1

    I call him many times, but nobody picks up the phone very bad service

    Response from the owner

    Hi David. We value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team and would like to know more. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Thank you. ^susan

  • R

    Ramon Nunez
    1

    Too bad customer service, only one person and 2 to attend 40 people, one has to last 2 hours hoping that they will attend to it so it cannot be a worker that I see that a lot of people and it lasts 2 hours with the same people of marda because they see that we are desperate because we have 2 hours in a row and all bia is missing mad because he gets adar buelta look at that man he has been waiting 30 minutes for him to attend him that can't be like that no 😔

    Response from the owner

    Hi Ramos. We appreciate you coming in. You may be able to save time by using an ATM or our mobile app. Signing up is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/ If you don’t have our mobile banking app, here’s how you can sign up: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/ ^ines

  • T

    Theo W Burgos
    1

    I have 1 hour waiting and only 1 person at the window and it takes a long time, they should put more staff and it is always the same.

    Response from the owner

    Hi Theo, We offer convenient alternatives for some transactions available at the financial center. Please let us know if you have questions about handling these items through Mobile Banking, ATM, or ATM with Teller assist. If you don’t have our mobile banking app, here’s how you can sign up: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview. ^Annette

  • B

    Barbara Herrera
    5

    Good customer service and very necessary for the neighborhood. ATM 24 hours. Good customer service and very necessary for the neighborhood. ATM 24 hours.

  • e

    edy trochez
    1

    It is incredible that the waiting time almost 30 people in line only two open lockers need to pay attention to this waiting time more than an hour this can not happen

  • G

    Gregory Simo
    1

    The worst service at the checkout, only two clerks at the checkout with the line almost out on the street, and the other clerks just hanging around and chatting.

  • A

    Alexandet De Jesus
    5

    The associates are super friendly ..I recommended that location is excelent

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