Audi Financial Services Franklin Blvd, Libertyville

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$2500

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• S

  Sam

  1

  Rude individual on 10/25 answered and hung up on me when I was trying to get the payoff quote details.

• a

  ann marie Myers

  1

  Why does it have to take so long to make a payment and then there website is just as bad !

• T

  Tyler Love

  1

  was on hold for an 1 hour to get a simple payoff I wish I could give zero stars..

• j

  jay galgano

  1

  Very long wait times, I will reach out to the HQ in Germany and let them know how bad their customer service is

• S

  Samantha H

  1

  Was on hold for AN HOUR just for the phone to hang up. Now currently waiting again and have been on hold for 30 mins.

• K

  Katie Wiesbrock

  1

  They always have high call volume and are never able to take my call then ask I try back later then hang up on me.

• D

  David Cozza

  1

  long phone waits, AFS like to charge for damage not on a vehicle and will not reinspect. lost my business.

• H

  Henry B

  1

  They send me a letter asking me to call, and then don't answer the phone and leave me on endless hold. What is up with that?

• J

  Jim Williams

  1

  Disaster...worst service and worse online process. Stay away!

• A

  Austin Liu

  1

  DO THEY HAVE 1 PERSON WORKING HERE?? YOU CANT EVEN CALL THEM!!