Arvest Bank S Constitution Ave, Ashdown

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• D

  Debbie Laster

  1

  Bear told us when we opened an account in May that they had been sold to Arvest but we could use our Bear checks for a year. So - my husband ordered an extra large order of business checks. Thursday, Sept. 20, Bear told him he could only use Bear checks through Monday, the 24th. Again, he ordered a large order of payroll checks. Yesterday, Bear now told him he could use Bear checks until the first of the year. And Dan’s debit card doesn’t work. We’ve been out a lot of needless expense with this bank. I hope Arvest knows more about how to run a business!

  Response from the owner

  Debbie Laster, we are truly sorry to hear about this. If you would let us, we'd like to listen and learn more about your experiences. Would you please email [email protected] with your phone number so we can have management follow up?

• C

  Caleb Crabtree

  1

  The Ashdown location redefines “banker’s hours!” Better call before you make the drive to make sure they’re open. That branch should just be shut down. Can’t depend on them.

  Response from the owner

  Hi Caleb, we’re so sorry to hear that you feel this way about our location. Customer service is top priority at Arvest, and we would like the opportunity to connect you with a member of local management to listen and learn more about your experience. Would you please send us your name and contact phone number to [email protected]?

• B

  BluesAficionado

  1

  Couldn't verify funds in CD without having me wait over 2 days. Then told me I needed to sign form as authorized represtative. How can I be authorized to verify funds when I'm not bank employee. Arkansas stupid.

• Y

  Yuri Aguilar

  1

  Bank hours on google says closing time is at 5:00pm. Stopped in at 4:30 and they’re closed! They need to fix hours! Drove from Texarkana for nothing!

  Response from the owner

  Hi Yuri, we are so sorry to hear that you were unable to conduct your bank business at our Ashdown location. We have double checked, and this branch does close at 5 p.m. We would like to discuss your experience when you visited this location. Would you please send your contact information and the time of day you can be reached to [email protected] so that we can connect you with local management?

• G

  George Cuthbertson

  1

  Not a good banking experience. Nearly impossible to reach by phone. Will not return a phone call as promised.

  Response from the owner

  Hi George, we're sorry to see this. Would you please send us an email with your name and phone number to [email protected]? We'd like to connect to listen and learn more.