
Armed Forces Bank Morelock St, Fort Riley
Bank- +1 816-412-1814
- https://www.afbank.com/locations/ks/fort-riley/5303-ashby-avenue
- 5303 Morelock St Bldg 5303, Fort Riley, KS 66442, United States
- SaturdayClosedCLOSED
- SaturdayClosed
- SundayClosed
- Monday10AM–4PM
- Tuesday10AM–4PM
- Wednesday10AM–4PM
- Thursday10AM–4PM
- Friday10AM–4PM
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Reviews
2.5 stars based on 10 reviews
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ᑕᗩ RRI5Great customer service. I needed a couple of documents, one of representative ( we used the drive through) was so helpful! She was very kind and helpful. I appreciate her help today.
Response from the ownerHello Hit Carri, thank you for a 5-star rating and kind words! We appreciate your feedback and value your business with Armed Forces Bank.
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Adrian Rosario1I opened up checking, savings and credit builder card account in this bank a year ago. Their employees move too slow and I took forever waiting on them. They are impatient, rude and it seems like they don't know what they're doing. The checking account have monthly service fee and the credit builder have an annual fee. I decided to close all of my accounts with them and the refunds of my $300 from my credit builder credit card was taking forever too. It sucks! I've waited for a month or more to receive it. I won't recommend this bank all the military personnel. The bank apps is not organized and the Bill Pay is not organized either, not totally high-speed. I will recommend Navy Federal over this bank. Navy Federal had rebate if you withdraw from different bank if you have active duty checking account from Navy Federal.
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Kristina Kerksiek1I would give zero stars if i could. Husband went to the branch on post to close his account. Turns out, the teller didn’t actually close the account so when a payment came out a week later, it caused an overdraft fee. We would have never caught it if he hadn’t gotten an email. The teller couldn’t even do her job correctly and I had to spend over an hour trying to fix it.
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Christopher G5Very friendly and knowledgeable staff. They answered all my questions, set up my account abd features I wanted, and I know they will help me whenever I need it. 10/10 would recommend.
Response from the ownerHello Christopher G, thank you for a 5-star rating and kind words! We appreciate your feedback and value your business with Armed Forces Bank.
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Shauna O.1My husband tried opening a joint account online for us both and the account ended up opening for myself because he got mixed up with one of the security questions. One of my security questioned asked "What was my telephone number ten years ago?" I failed it because I couldn't remember, two numbers sounded like a phone number I had so I guessed the number. I had to fax a copy of my ID, and sign it 3 times. I faxed my driving license and military ID. I went into the branch to open a savings account the branch supervisor (Foreign lady) told me NO! And to have a seat while she find out? Um excuse me? I have an checking account! I can open a saving account! After waiting 30 minutes in silence I left. I told this lady I will call myself and she blurted out as I was leaving "She will call" I left called the 800 number (I work and I have other things to do then to sit in a bank to wait and find out if I can open a savings account with MY checking account) and they contacted the branch and told her I can open an account! DUH! My husband is currently deployed and he's pissed, this account has been open for 2 weeks and it already seems like the branch doesn't know as much as the 800 number. I came back to the branch after they wasted 30 minutes of my time and requested to have another banker help me and they told me "No that the lady that had my stuff can" Wow! Classy customer service right? I will be closing this account, the only reason it's open is because my husband wanted an bank account that was convenient and we are saving for our a baby. This bank FT.RILEY location has been nothing but a nightmare! The tellers seem like they hate their job, so I'm sure you know what kind of attitude you feel when you walk in! I should've told my husband to read the reviews here first before opening this account. Thankfully Navy Federal has given us a joint account so we still managed to open a joint account for a baby and it's still convenient.
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Terry A2This place used to have a great staff. Now they are slow. I went to make a deposit today and with 1 car in front of me I literally waited 45 minutes prior to getting to the window. 1 hour and 15 minutes is too long for a bank run.
Response from the ownerHello Terry, we are sorry to hear that you did not receive the kind of service we strive to give our customers at Armed Forces Bank. We appreciate your feedback and your business is important to us. Please try us again.
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Jessie Ona1I have had a account with them for over a year and my account had gone negative and I never got any notifications or calls to let me know about it and they charged off my account. This bank steals money constantly and is a complete waste of time the bank wouldn’t let me pay off the charged off account and wouldn’t tell which creditor took it over
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Katie D.5Great customer service that this place! I’ve had an account here for over a year now and never had any problems.
Response from the ownerHello Katie D., thank you for a 5-star rating and kind words! We appreciate your feedback and value your business with Armed Forces Bank.
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Adrian Santiago1Poor customer service and they move so slow. And I think they are not knowledgeable about what they saying to the customer, even at the customer service hotline. Don't go to this bank. Better find a better bank not this bank.
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Katlin Brobst1Awful customer service. Not specifically this location, but the whole branch.
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FAQs
1. How Can I Make Contact With Armed Forces Bank?
You can call them by this phone number +1 816-412-1814, or you can fill in an online application form. Click here to find guaranteed personal loans now.3. How Can I Obtain a Loan at Armed Forces Bank?
You can fill out their online application form. If you need payday advance loans, simply click here to get to know more.5. What To Do If I Cannot Repay My Loan?
You should negotiate with your lender at first and find out a solution for repayment.
2. What's The Address Of Armed Forces Bank?
Armed Forces Bank can be found at 5303 Morelock St Bldg 5303, Fort Riley, KS 66442, United States. just use the map to locate a way to get there if you want to visit them in person.4. Is Armed Forces Bank an Agency? Or a Lender?
Armed Forces Bank is a Bank. However, US Title Loans, an online loan broker, can assist you in connecting with hundreds of trustworthy lenders to get miscellaneous loans like installment loans, browse this page to know more.6. Does Armed Forces Bank Provides Title Loans Online?
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