Amscot - The Money Superstore Sw 8th St, Coral Gables

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• D

  Daniela Monge

  1

  Steve is completely unprofessional. Does not know the concept of working at a customer service business. Both employees kept speaking among each and have completely ignored me at the window.

  Response from the owner

  We apologize for your experience with us! This is not type of service we expect our associates to give to our customers. If you would like to discuss more please give us a call at 1-800-801-4444. We will pass this feedback along to the District Manager so it can be addressed.

• M

  Merlyn Cruz

  1

  Worst AMSCOT EVER !!! Poor customer Service. The employees are very incompetent and unprofessional.

  Response from the owner

  Thank you for your feedback. We apologize for the experience you had with us and have forwarded this feedback to the District Manager for the area. If you would like to discuss further, please give us a call at 1-800-801-4444.

• P

  Psyco Baby

  1

  Horrible customer service. I was helped by a lady named YOLI and she had the worst attitude for no reason. I always change my checks here and never had a problem. This lady made my life impossible for no apparent reason. Wouldn’t recommend to anybody.

  Response from the owner

  Thank you for sharing your recent experience. We’re disappointed anytime we hear that a customer’s visit fell short of the standards we strive to meet. Please allow us the opportunity to address this issue with you at your earliest convenience by calling our customer care line at 1-800-333-6130. We look forward to resolving this for you!

• L

  Lieutenant Ram

  1

  I went at their parking lot at 6:15 because I needed to notarized some documents, when the employee arrived at the parking lot. He struggled a thousand times to park and finally he rolls his window and tells me to please leave the premises for security reasons and to return at 7:00 am. He felt threaten by a woman with a minor child, yet he did not tell anything to the guy wearing a tank top sitting in another vehicle. Pathetic! He can't even determine what a threat is. I decided to wait and went ahead to a nearby UPS office and got the job done.

• L

  Lazaro “lolnoob16” Delgado

  1

  Terrible experience associate is talking bad trying to talk smart and have a huge attitude terrible customer service don’t recommend don’t get (yoli) she gets in your business and is very rude DONT RECOMMEND TERRIBLE EXPERIENCE!! Always trying to get into people business when that’s NOT her job !! Terrible service!!

  Response from the owner

  Thank you for sharing your recent experience. We’re disappointed anytime we hear that a customer’s visit fell short of the standards we strive to meet. Please allow us the opportunity to address this issue with you at your earliest convenience by calling our customer care line at 1-800-333-6130. We look forward to resolving this for you!

• j

  j. cross

  1

  I head over on Tuesday 2/5/2019 to get a money order for 2,300 and the lady that attend me was a none speaking broken down English long story short I gave the clerk the full amount for 2,300 as I said and the lady didn't even know how to count and said to me that I had 2,200 instead I left it like that didn't feld like arguing with none sense unprofessional clerk's and the manager should train their employees there's no turning back now to get my money back never again this will happen to me 😠😡 it sucks y'all!!!!!!!!!

  Response from the owner

  Thank you for bringing this to our attention! Our customers mean everything to us, and we pride ourselves on delivering the kind of customer care and attentiveness Amscot has become known for. Please call our customer care line at 1-800-333-6130, so that we can learn more about your recent visit and take the right steps to ensure your next Amscot visit is a great one.

• E

  Eduardo Miguel Segundo (Eddie)

  5

  Always professional, fast...few places to purchase a sunpass and add funds.

• D

  Daly Maamer

  1

  Worst costumer service ever, manager name Reiner his very unprofessional, rude and miserable, very bad influence for this business, also the Cuban girl she worked on Sunday 09/24 no English speaking no name tag she feel she work on her dad business??!!!!

• U

  Ugljesa Knezevic

  1

  Scammers don't bother, they are juts going to try and steal your information and sell it. Worst people ever

  Response from the owner

  We care about each and every experience a customer has in our branches and your feedback helps us to do that. If your issue is still unresolved, please call our customer care line at 1-800-333-6130 so we can further assist you!

• V

  Vladimir Garcia

  1

  Long waiting time ,most of the time only one clerk at the window👎