Amscot - The Money Superstore W Alexander St, Plant City

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• M

  Michael “DOLLELAMA” D

  5

  Great people had a really big big big check to cash they could only cash a little bit but the made the rest into money orders and worked with me to come back every day to finish cashing it with no problems

  Response from the owner

  Thank you and thank you for being a great customer!

• A

  ADAM CHAUDHRY

  2

  Not horrible. Not bad if you don’t mind interacting with overly blunt people. The employees that work in here seem to not like their work. Personally, if I see some one being “blunt” in a first interaction; to me, that individual is indeed “rude.” Talk to everyone as if your job is riding on that conversation.

  Response from the owner

  Thank you for your feedback. We apologize you had a bad experience with us. If you would like to discuss further, please give us a call at 1-800-801-4444.

• A

  Anna Bennett

  1

  The most nasty sorry lazy place I ever seen two people take on 12 people while they stand in the back and say smart stuff when someone ask why they take so long so sorry and unprofessional people I ever seen

  Response from the owner

  We apologize for your experience with us. We have sent your feedback to the District Manager for the area. If you would like to discuss further, please give us a call at 1-800-801-4444. Thank you.

• J

  Juanita Prescott

  5

  I’ve been dealing with them for 13yrs for money order’s, I’ve never had a problem, As for multi tasking , I personally think they do an excellent job. Thank You Amscot Employee’s For Excellent Service

• R

  Rebecca Hyde

  2

  It took over 15 mins to pay my TECO bill. I would have understood if there had been a lot of people. But there was hardly anyone there. David helped 2 people that came in after me & left me waiting. He seemed to get an attitude because I didn't know I couldn't pay the $1.25 fee with my debit card.

• L

  Lilly Melendez

  1

  I came on Saturday to get something I needed and I couldn’t because the workers were too busy and too lazy to process my paperwork . I waited hours, they kept jumping to one customer to another without finishing with them first and at the end I got denied due to “unverifiable source of income” which was a lie because I had 4 of my paystubs for the last 3 months and my most recent one ! And they still said they needed my recent one when she didn’t even take that one to do copies she just took the 3 first stubs . I went to another Amscot and I got what I needed ! There, they were really well trained and know how to do their job. It didn’t take me no longer than 30 mins. I will never go to the one in plant city ever again.

  Response from the owner

  Thank you for sharing your recent experience. We’re disappointed anytime we hear that a customer’s visit fell short of the standards we strive to meet. Please allow us the opportunity to address this issue with you at your earliest convenience by calling our customer care line at 1-800-333-6130. We look forward to resolving this for you!

• W

  Wanda Acevedo

  1

  Very unprofessional, I was waiting to pay my Teco bill, there was the manager and two employees. The manager was not helping at all, very rude, one of the male employees was attending the ones that the manager was indicating to help, skipping me. I wait for about 30mins. Will not go they anymore. All the manager at this store should be trained in customer service.

• S

  Sergio cruz

  1

  They “attend” you only to go help someone else right after trying to helping you. Honestly the work flow would be amazing but cant start and finish one task first

  Response from the owner

  Thank you for sharing your recent experience. We’re disappointed anytime we hear that a customer’s visit fell short of the standards we strive to meet. Please allow us the opportunity to address this issue with you at your earliest convenience by calling our customer care line at 1-800-333-6130. We look forward to resolving this for you!

• J

  J. P.

  1

  Slowest service EVER! the young girls run around like their clueless. Every single time...im always here 20 mins waiting on someone to help me..and ya they take forever once they do help....

  Response from the owner

  Thank you for sharing your recent experience. We’re disappointed anytime we hear that a customer’s visit fell short of the standards we strive to meet. Please allow us the opportunity to address this issue with you at your earliest convenience by calling our customer care line at 1-800-333-6130. We look forward to resolving this for you!

• C

  Chris

  1

  Worst managed Amscot I've ever been too, had to walk out even though it wasn't that busy. Went to the one in Lakeland that was busier and was in and out in ten minutes