American Cash Advance Gause Blvd, Slidell

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$2500

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• B

  Ben Cooper

  5

  Disregard the negative reviews you are reading. This is by far the best loan place I have ever dealt with. Miss Felicia is the nicest person you'll ever meet, and she is always there to help you. I've been dealing with this company for a long time. As long as you pay on time you'll never have any problems. You have to remember people, they're in business to make money also, so you should go in here knowing this. A $50 fee on a 200 or $300 loan is an extremely low amount to pay no matter where you go. So I don't know what all the fuss is about on those negative reviews. Just sounds to me like the negative people are just trying to get over on somebody. I'll go to bat for this company anytime. Anytime I've ever needed money they were there for me. Five stars all the way! BenJAMMIN says so!😁

  Response from the owner

  First and foremost, we appreciate you for taking the time to rate our business, Mr. Cooper. We are pleased to hear that our team has provided you with the excellent customer service that you deserve. Thank you for being an advocate for our business and thank you for choosing American Cash Advance.

• D

  Donald Parker

  2

  I borrowed $200 (10/27) in anticipation of cash needed for Hurricane Zeta. The loan agreement was for repayment on 12/1 (the office said it couldn't offer a repayment on 11/01 my retirement payday. So I asked if there was a penalty if I paid early and was told "no". However, when I paid on 11/01 I was still charged $50. I wouldn't have ever agreed to this loan if I would be charged this amount for borrowing for 6 days. I will never or recommend this company for loans.

  Response from the owner

  Dear Mr. Parker, I apologize for any misunderstanding of expected payment. We pride ourselves on customer service and regret that we missed the mark. While I understand your frustration, in accordance to Louisiana Payday Law, partial fee refunds are given based on the date the loan is granted not the date the loan is due. We appreciate your honest feedback and want to let you know that someone from our management team will be contacting you to answer any other questions you may have. You may also reach us at 888-908-8016. Kind Regards, American Cash Advance Management Team

• T

  Tracy Stern

  1

  If I could give this company no stars and still write a review I definitely would. They don’t care about their customers. I had a promise to pay and they still sent my check in. I have never been late and always paid on time. Will be filing a complaint with the CFPB for Unfair, deceptive, abusive acts and practices!

  Response from the owner

  Dear Tracy, Thank you taking the time to provide us feedback. We're sorry your experience didn't match your expectations. One of our top priorities at American Cash Advance is to provide top notch customer service. You may follow up with American Cash Advance corporate office at 1-888-908-8016 to continue investigation into your service complaint.

• V

  Victoria Chatman

  5

  Great service, customer service is excellent. Miss Felicia is the best!!!

  Response from the owner

  Thank you for taking the time to rate our business, Victoria. We are happy to hear that you received the A+ service that you deserve. Thanks again for choosing American Cash Advance.