Alpine Credit Union N Porters Crossing Pkwy, Eagle Mountain

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  Emily Magill

  5

  I have worked with Alpine Credit Union for years. Recently, I had the opportunity to work with Jacie in Eagle Mountain. She was phenomenal! And such a sweetheart! I have relationships with 3 credit unions in my area. And I would never go anywhere else for auto financing. They are so personable and priced well! I have my vehicle, as well as my daughters SUV financed there. I have had 8 auto loans there, with no issues ever. I have recommended to anyone interested!!! Thank you, Jacie and ACU!!!

  Response from the owner

  We are so excited about your feedback and love your enthusiasm, thank you for sharing!! :) We also appreciate the recommendations. Thank you for your continued loyalty and giving us the opportunity to take care of your auto financing needs!

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  Scotty Raab

  5

  I lost my debit card. Called and spoke with Paige Mackintosh. Within 5 minutes of them closing and after speaking to Paige, I walked into the bank and was greeted so warmly with great big smiles and the entire staff, JC, Sue, Emily and a Great big hug from Paige, I was handed my new card. Thank you so much to the staff of Alpine Credit Union. You guys are the Best!!!!!! Tonya Raab

  Response from the owner

  We are so happy to hear that you had a great experience with the entire staff of our Eagle Mountain branch! They treat everyone like family there and are always going the extra mile. Thank you for your review, it's much appreciated!

• R

  Ryan Morris

  5

  Best bank around! Customer service is excellent. I ditched that mountainous credit union for these guys and I’ve never looked back. So much more friendly and way easier to work with. I have 2 car loans with them that were quick and easy.

  Response from the owner

  Thank you for your rave review! We value your membership and look forward to always being here to personally assist you.

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  Nate Delahunty

  5

  Top notch service! I had an auto loan with Alpine CU for a little over a year. I needed to pay it off early and called the number listed online to get the process rolling. The first person I talked to (Paige M.) was very knowledgeable and helped me throughout the entire process spanning several days. I had to update my contact info in the process and she made it a point watch for that update to take place in their system the next day and proactively reach out to me when that had happened. She then proceeded to monitor the payoff and contact me a few days later to notify me that everything had completed and then sent me a payoff letter. It was as if I had a personal assistant manage every detail so that I didn't have to. I've never met Paige M. before, but she left a lasting impression for how a financial institution can actually BE a service organization. Thanks Page M. and thank you Alpine CU for creating the kind of culture that resulted in a great experience.

  Response from the owner

  Thank you Nate! Your review has also made a lasting impression. We are so happy to hear that you had such a great experience. Paige is an outstanding employee and your comments are invaluable. We love that you recognize the culture we try so hard to create here. We are committed to providing the best financial service that we can to our members and look forward to helping you again.

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  JoDee Spanos_windsor

  5

  Jacie at the Eagle Mountain Alpine Credit Union made my car loan experience so painless! She was fast, curteous, knowledgeable and her response time was better than any I've dealt with anywhere. She was easy to reach both by phone and email. I never felt in the dark and didn't feel like I was another loan. I highly recommend this institution and if you're lucky enough to get Jacie, even better!

  Response from the owner

  We really appreciate you sharing your experience and your high recommendation, this makes our day! We truly look forward to being here for all your financial needs in the future. Thank you for being a member of Alpine CU!

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  Myke

  5

  I have not been inside this bank, but the employees I talked to over the phone were wonderful. I do most of my banking online, so to be able to call and get what I needed done quickly and effectively was great. Currently there's a pandemic, and their employees are still there working to meet our needs. Thanks so much for all you do! (Especially Paige)

  Response from the owner

  We love all your feedback, your review left us seeing stars, thank you! During this pandemic crazy time we are really focusing on providing solid financial services, making banking easy, and hopefully providing peace of mind to our members. Glad we were here to help!

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  Kyle Parker

  5

  This location was just built in April 2017 and it's awesome. It's the first financial institution in the area so it really convenient because normally I have to drive clear to Lehi, as that is the next closest location from Eagle Mountain. They have a little area for the kids with toys and books. The manager there is really nice and very experienced. The staff is also very friendly and helpful. I would highly recommend this credit union, due to the sincerity of caring about its members and they typically have the cheapest loan rates (at least from what I have seen). They have all the technology that I was looking for (online banking, mobile app, bill pay, remote deposit capture, remote card control, etc). You won't be disappointed in this credit union. It's nice to have a bank actually care about you and not treat you like a number.

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  Blake Johnson

  5

  Worked with Paige at Alpine on refinancing our auto loan. She was on top of everything, easy to work with, and got it done fast. Great experience.

  Response from the owner

  We appreciate your review and want to thank you for choosing ACU to finance your auto loan. We are happy to hear that Paige provided a good financial value along with a 5-star experience. Thanks Blake!

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  Tyler Smith

  5

  Brogan has been awesome to work with. She is easy going and understand our needs. I also enjoyed Kenzi. Thou being new she handled things well. I am grateful for the Eagle Mountain branch and will continue using them for my needs. Thank you

  Response from the owner

  We love it when we can make banking better for our members and thank you for taking the time to share your experience! We look forward to always having an opportunity to understand and fulfill your financial needs.

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  Camille

  5

  I’ve had super positive experiences at this branch! Very knowledgeable and patient bankers. There’s a comfortable vibe, more personal than other banks.

  Response from the owner

  Thanks Camille! We appreciate you sharing your experience with us. Our goal is to make our members comfortable along with providing a professional experience. We are glad that our Eagle Mountain office could rise to the occasion for you.