Alliance Title & Escrow Main St, Salmon

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• C

  Cynthia Garrett

  4

  Update: They handled a second transaction for me and did a wonderful job! Timely, great communication, and no mistakes on paperwork. I would work with them again. Very slow to handle my transaction. Didn't communicate properly when there were unexpected changes in the transaction. Sent me an email with a document to sign without calling to explain what the document was for. Found multiple errors on closing paperwork, including spelling the name of my company incorrectly. When asked to update the spelling errors because they made a mistake, they simply sent me a Word document to update the documents myself. Really? What am I paying them for if they want me to update the documents myself? Also missed the close of escrow date by over a week. Very unprofessional and from what I can tell lazy. As an investor, I've worked with tons of title companies and this one is certainly not one I'd be doing business with again.

  Response from the owner

  Edit: Thank you for the update, Cynthia! We're happy to hear your transaction with us went smoothly. Previous reply: Thank you for your feedback, Cynthia. We always strive to provide smooth transactions and sincere customer service. Our Escrow Assistants have been in open communication with you on the current state of your transaction – and while we wish we could speed the process for you, it looks like there are steps to be taken with certain parties that need to be addressed first before we can continue forward. We will resume to be open with you in our steps with your transaction, and we will continue to support both parties in closing the transaction as quickly and effectively as possible.

• J

  Jordan Crowley

  5

  I highly recommend using Alliance Title. We bought our first home in October and they made the process so smooth. They not only explained each document in detail to us but also were quick to respond with any questions we had. Very professional and knowledgeable.

  Response from the owner

  Thank you for your review, Jordan! We're so happy to have helped you with your first home! We hope to see you again for any future real estate transactions.

• S

  Sara Caldwell

  5

  Danielle and Heidi are amazing!!!! Fast and reliable service. Call backs and sweet on the phone. Thank you

  Response from the owner

  Thank you for your review, Sara! We're so happy to hear your experience went well with the Salmon team. We wish you well, and we hope you choose us again for your next real estate transaction!