Alden State Bank Broadway, AldenBank
- +1 716-937-3381
- 13216 Broadway, Alden, NY 14004, United States
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3.9 stars based on 10 reviews
Very helpful over the phone and in person. Quite inconsistent when it comes to updating their withdrawals an deposits every week.
They took care of me when Venmo wouldn’t after getting scammed. I appreciate it.
I love this Bank. Myself and many people I know have switched to Alden State Bank. The representatives are very helpful whenever you need a hand. FREE Checking is offered. The Lancaster branch is open on Saturdays. All of my business and personal accounts are with Alden State. They have a personal feel and care with all accounts. A Very understanding and caring bank. Don't listen to the negative reviews. This is the best bank available in my opinion for any Small Business and Family Banking.
Extremely rude employees that talk to you as if they are better than you. Just the tone in their voice as if they are bothered to even speak to you. Whoever the manager is here needs to have a meeting with the employees discussing the importance of customer service and not having a little stuck up attitude to people.
My husband has being business with Alden State Bank for 40 years - and after our recent visit to the Lancaster branch I understand why. Everyone was so helpful and friendly. They will get our business for another 40 years!
Rude...you get the impression that you are bothering them, and I agree with the person who said managers should be telling the employees to be friendly with customers. I know of two people who have left this bank.
Oh yeah!!! This place is EGGSELENT. Trust these people with your hard earned money. I'm not joking. Im being 100% serious. Use this bank.
KKevin B. Leigh5
After putting up with bad service at another bank my 18 year old son stopped into ASB and in moments was treated to the best customer service banking experience. Well Done Alden State Bank
nice and clean bank. The customer service rep is very nice and efficient.
Always a good time , helpful , easy to deal with . Hours are good , if you can't make it there with the hours , find another bank .