Advance America 23rd St, Columbus

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• R

  Roy Skaff

  1

  Waited 45 minutes to get in because they were taking a lunch. I understand if you need to leave for a lunch but need to post on door when you will be back or the hours you are closed for lunch! It made me late for work. And what business will close during the noon hour when customer leave during there lunch to make a payment?! Other payday places close like 1:30 to 2:30 pm when traffic is slower.

• A

  Ashley Smith

  1

  Theses people don't work with a person I got a loan and asked them if I can pay on a certain day bc it's when I get paid and they said yes that's fine and they turn around and send in my check a week before it was due . Their training is horrible apparently and they don't know how to do their jobs correctly. Horrible I will be never go back to them for a loan as long as I live. Just horrible very bad customer service. The boss is no better they are just scammers as far as I'm concerned.

  Response from the owner

  Ashley - Advance America values its customers and would like to learn more about this situation. Please call our customer comment line at 1-888-310-4238. Thank you.

• G

  Gilbert Garcia

  5

  Since under new management I have noticed quite the change in the experience that I have when i come in. I love working with Malay shes always friendly and has a smile.

  Response from the owner

  - Your business is important to us, thank you for your review of our Columbus location!

• T

  Tiffany lamaravilla Rogers

  5

  They are so nice. I had a very pleasant experience with them. The ladies were very accomodating. KEEP UP THE GOOD WORK LADIES

  Response from the owner

  Thank you for your response and comments regarding our services. We appreciate your business!