ACE Cash Express N Main St, Euless

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• K

  KaZ KinG

  5

  Vonda was absolutely impressive and very helpful. Not only was she charming and welcoming, she helped find an error on my account I had noticed. She made my transaction much more enjoyable; and honestly how much fun can you have at Ace Cash Express ijs.

  Response from the owner

  We’re glad that we could help you ACE the day, KaZ! Thank you for being our consumer and for telling us about your positive experience at our store in Euless.

• T

  Tamara Smith

  5

  LaVanda Is the most amazing customer service I have ever experienced. She is very nice and treats customers like she's known them for years. I highly recommend if you go into the Euless Ace cash express location you look for her. SHE TRULY AMAZING.

  Response from the owner

  Thank you so much for taking the time to leave us this kind review, Tamara! We value and appreciate you for being an ACE consumer.

• K

  Keisha Rainey

  5

  Vonda set me up with a flare card and she said that if I set up direct deposit I can get paid 2 days faster! Will be setting it up. She was also professional and polite. Will definately come back to see her to take care of me!!!!

  Response from the owner

  We’re glad that we could help you ACE the day, Keisha! Thank you for being our consumer and for telling us about your positive experience at our store in Euless.

• s

  sini vaomotou

  5

  The moment I walked into Ace Cash Express, LaVonda greeted me with a very great welcome! Her customer service was great. My name is hard to pronounce and she got it right! Thank you LaVaonda for your hard work and great customer service

  Response from the owner

  Your review made our day! Thank you for visiting our ACE Cash Express store at 1060 N Main St Ste 113! We strive to provide a 5-star experience, and we’re happy to hear that we achieved that.

• R

  Rachael Parker

  5

  I don't usually write reviews, so my writing this review definitely means something. 💯 I would like to give a shout out to LaVonda for always being so incredibly friendly, helpful, on point, and professional. She always goes above and beyond, believe me. She definitely knows how to do her job, and she does it well. I'm always happy to see that she's there when I walk in ... because she already knows who I am, by name, and already knows all of the services that I usually have done, and she makes sure that everything goes very smoothly. Definitely impressed with her and always have been. I first met her at the Grapevine location, when it was still open, and then ran into her again, here at the Euless location. We have built a great rapport in all that time and I'm glad that she's decided to stay on at this location. Aslo....she dresses impeccably, always looks beautiful, but professional, and always has a smile on her face! 😊 I would also like to give a shout out to Sonia, as she was the person who ran this location before LaVonda did, and she was also very friendly, helpful, and professional. I was sad to hear that she had moved to another location, as she and I also had a good rapport built between us -- but I am very glad that it's LaVonda who's replacing her, since she had to leave. ☺ I honestly can't think of anything negative to say about ANY of the employees I've encountered there -- apparently whomever does the hiring has an amazing intuition about who's going to be a wonderful employee and who won't! 😁 Great job, Ace! You definitely will continue to have MY business! 👍😊

  Response from the owner

  We’re glad that we could help you ACE the day, Rachael! Thank you for being our consumer and for telling us about your positive experience at our store in Euless.

• B

  Bryant Huey

  5

  My first time cashing a check there I didn’t have a bank or anything but when I left there I left with not only a smile but a checking account that I love!!! The staff and management was nothing short of amazing!! I loved the energy and vibe there😍😍 I’m already referring my college friends🤣 thanks you guys so much for your services!!

• E

  Elizabeth Mann

  5

  Vonda helped me this morning when I thought I was at my lowest . Put a smile on my face gave me some great advice made me feel more than just a costumer / just a job to her. Thank u have a blessed day.

  Response from the owner

  Hi Elizabeth, thanks for stopping by! We strive to provide an excellent experience to every consumer who visits one of our stores, and we’re happy to hear that we achieved that with you! We look forward to your next visit - and don’t forget, we offer money orders and bill pay services, too.

• A

  Anthony Miani

  1

  The list of services provided is about 10x too long. They provide a fraction of the services that their Google listing claims to be available. Furthermore, LaVonda shouldn't sound like she's having a bad day as soon as she answers the phone.

  Response from the owner

  Thank you for your feedback, Anthony. At ACE, we strive to provide outstanding service, and we apologize that your experience didn’t reflect a high level of quality service. We’d like to discuss your feedback further and ensure this issue is addressed. Please contact [email protected], and the Regional Vice President over this store location will respond to you as soon as possible. Thank you!

• A

  Alicia Haynie

  4

  LaVonda made my day, came in feeling a little overwhelmed. Her warm greeting and smile plus knowledge of Ace made my visit much easier. Thanks LaVonda....

  Response from the owner

  Hi Alicia! It was our pleasure to assist you during your recent visit to our store in Euless. We strive for 5-stars, so please let us know how we can make your next visit even better!

• L

  Lanette Rainey

  5

  Vonad is a very nice person. She helped me out so much. She has a wonderful spirit. 👍👍all day.

  Response from the owner

  Your review made our day! Thank you for visiting our ACE Cash Express store at 1060 N Main St Ste 113! We strive to provide a 5-star experience, and we’re happy to hear that we achieved that.