ACE Cash Express Williams Blvd, Kenner

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  Karma Kaneisha

  3

  Ace check cashing cashed my check when no one else would and the lady behind the window was extremely nice. But the fee to cash the check was too high and silly me, didn’t ask until the check was verified. Then I guess they didn’t have enough cash at that location so she gave me money orders to go to another location, I go to the other location (which was only like 5 mins away) and the lady didn’t know how to cash the money order and was working alone. I don’t blame neither of them, I assume she’s new but no way she should be working alone. I been at the window 20 mins trying to get a money order cashed.

  Response from the owner

  Thank you for taking the time to share your feedback regarding your recent visit to ACE Cash Express. Your comments are important to us, as they help us evaluate and improve our service.

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  Kenneck Cockerham

  5

  Great customer service very clean store representative were friendly and professionally staffed.

  Response from the owner

  Your review made our day! Thank you for visiting our ACE Cash Express store at 2545 Williams Blvd! We strive to provide a 5-star experience, and we’re happy to hear that we achieved that.

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  Lady Williams

  5

  I truly wanna thank store #714 yesterday, she really helped me out all at one stop I truly appreciate you ❤

  Response from the owner

  Thank you so much for taking the time to leave us this kind review, Lady! We value and appreciate you for being an ACE consumer.

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  Dominique White

  5

  Ace was amazing and got me the funds I needed FAST!

  Response from the owner

  What great feedback! At ACE, we are proud of the dependable, quality service that we provide. It’s great to hear that you were fully satisfied with your experience with us! Thank you for being a loyal consumer, Dominique.

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  Teej100k

  5

  Great service Ms Monique treated me with great customer service

  Response from the owner

  Thanks so much for taking the time to leave us this terrific review, Teej100k! This is the feedback that we love to hear. Please come back to visit our associates at 2545 Williams Blvd for check cashing or money transfers soon!

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  Lori Strickland

  5

  Your staff on this date was very friendly and helpful with a cheerful heart much appreciated because in the past I have dealt with this one person that was not friendly at all matter of fact and bad attitude so I very much appreciate the two girls that were in the office today thank you

  Response from the owner

  Lori, we appreciate your feedback and want to thank you for continued support of ACE Cash Express. Be sure to check out the MoneyGram money orders or bill pay services we offer next time!

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  Tramandis Barnett

  1

  Brittany should be fired, totally disrespectful, unprofessional, needs unemployment. I Would highly recommend not to visit this location! Brittany needs to be fired and replaced. Don’t like her nor her attitude.

  Response from the owner

  Tramandis, thank you for bringing this to our attention. At ACE, we take consumer feedback seriously, and we’d like to investigate this further. Please email us at [email protected] with your contact information, the store location, and any additional information you’d like to provide, and our Regional Vice President will reach out to you right away.

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  Darinisha Williams

  5

  At the Kenner location Ms. Monique was very kind. She took care of me right away . She answered every question I had. I am very please

  Response from the owner

  Hi Darinisha, thanks for stopping by! We strive to provide an excellent experience to every consumer who visits one of our stores, and we’re happy to hear that we achieved that with you! We look forward to your next visit - and don’t forget we offer check cashing and bill pay services, too.

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  Maryse Zamor

  4

  Miss Pat was extremely helpful. She was very attentive and and courteous. Her customer service was outstanding.

  Response from the owner

  At ACE, we work hard to make things easy for our consumers, and we’re happy to hear that you were pleased with our financial services. Thank you for being a loyal consumer, Maryse. Come back and visit our ACE store at 2545 Williams Blvd soon!

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  Jae Stone

  5

  Awesome customer service she was very patient and helpful

  Response from the owner

  Thanks so much for taking the time to leave us this terrific review, Jae! This is the feedback that we love to hear. Please come back to visit our associates at 2545 Williams Blvd soon!