ACE Cash Express S Broadway, Edmond

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• V

  Valoria Kerr

  5

  She is friendly, polite and very, very good at multi-tasking! Another customer came in, she was able to work with both of us at the same time, using the two customer windows. But out of All the times I've been in there, the second customer has always had to wait. He and I both said, she needs a raise! She is a Awesome person and employee!

  Response from the owner

  Valoria, we appreciate your feedback and want to thank you for continued support of ACE Cash Express. Be sure to check out the MoneyGram money orders or bill pay services we offer next time!

• R

  Ryan Egan

  1

  Person “helping” me knew nothing about money orders. Answered the phone mid sentence and ignored me until I decided to just leave. Update: The fact that their attempt to fix the situation is for me to do more work should tell you everything you need to know.

  Response from the owner

  This is not the experience we strive for, R.T.. Thank you for bringing it to our attention. The Regional Vice President over this store location would like to speak with you and provide support. Could you please contact [email protected] with more information?

• A

  Audia Jones

  5

  Jayla Plunkett has the best customer service ever ! She really cares about her clients and makes sure we get the funds we need as quickly as possible. She also told me about other ACE CASH express offers I will be utilizing later. Thank you Jayla and thank you ACE CASH ❤️

  Response from the owner

  Your review made our day! Thank you for visiting our ACE Cash Express store at 900 S Broadway! We strive to provide a 5-star experience, and we’re happy to hear that we achieved that.

• P

  Paige Elizabeth

  5

  Thank you to Jasmine at Ace Cash Express this morning getting my settlement check cashed, FINALLY! After being all over edmond this morning she was able to not only cash my check, but get my percentage adjusted.

  Response from the owner

  Hi Paige, thanks for making our day with this awesome review about your check cashing experience! We strive to provide an excellent experience to every consumer who visits one of our stores, and we’re happy to hear that we achieved that with you! Please visit us at 900 S Broadway again soon – we’re here to help!

• L

  La' Tré Vargas

  5

  LaReese really made me feel like family. Extremely professional & about her business she genuinely took care of anything I needed. Her professionalism is on point ! Thank you again

  Response from the owner

  Thanks so much for taking the time to leave us this terrific review, La'! This is the feedback that we love to hear. Please come back to visit our associates at 900 S Broadway soon!

• J

  Jannette Callahan

  5

  Had to get new account/card Reese, she was wonderful. Very friendly,helpful. Been doing business with Ace for many years and by far she's been greatest Teller

  Response from the owner

  What an awesome review! Thank you for the five-star rating, Jannette. We’re happy to hear Reese made your visit such a positive one.

• N

  Nun Yu

  1

  Extremely rude and unprofessional. Smacked her gum while on her phone The entire time which was concerning since she had my personal information . I did not trust the situation so I took my stuff and left.

  Response from the owner

  This is not the experience we strive for, Nun. Thank you for bringing it to our attention. The Regional Vice President over this store location would like to speak with you and provide support. Could you please contact [email protected] with more information?

• S

  Shellie /Michelle Hall-Watson

  5

  Lexus is awesome! Her personal and happy 😊attitude and always willing to help. I love her. She does a really great job!

  Response from the owner

  What an awesome review! Thank you for the five-star rating, Shellie. We’re happy to hear Lexus made your visit such a positive one.

• M

  Melanie McCulloch

  5

  Reese is THE BEST!!! None of my cards would let me load money!!! What??? But Reese didn't give up! She was an amazing help to me! Thank you so much!

  Response from the owner

  Thank you for taking the time to provide such positive feedback about your ACE Cash Express experience, Melanie. It makes us happy to hear that Reese went above and beyond to assist you.

• J

  Johnny Walker

  5

  Great customer service today. Very professional and quick. Thanks Reese!

  Response from the owner

  At ACE, we work hard to make things easy for our consumers, and we’re happy to hear that you were pleased with our financial services. Thank you for being a loyal consumer, Johnny. Come back and visit our ACE store at 900 S Broadway soon!