ACE Cash Express Magazine St, New Orleans

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• L

  Linda Harris

  5

  Ms. Stacy is a very sweet lady she always greets me with a smile and gives me excellent customer service! She makes all of her customers feel special and that's what keeps us coming back!

  Response from the owner

  Thanks so much for taking the time to leave us this terrific review, Linda! This is the feedback that we love to hear. Please come back to visit our associates at 4639 Magazine St Ste D for check cashing or money transfers soon!

• I

  Iman Ricks

  1

  MS.STACY LOVELY! I'm SO Sorry she had to be out the Day/week that I came in to cash my check. I had the worse experience with Awanna Collins she's NOT customer service material at all. I don't know what impression she had whomever under during the interview but she is NOT fit for the Job. She is beyond RUDE! I've been working in customer service industry 10+ years. I'm not a REVIEW type of person but I never had a customer service experience this bad! She has a VERY BAD ATTITUDE ! I was scared to ask her a question. I was counting my money to verify it was the correct amount she had her hand on her hip rolling her eyes. While I was waiting for my check to be verify she waved her hand over basically telling me to move over . They had a guy that came behind me she was helping while I was in the middle of getting fanned out the way she started helping him the phone rung she asked him " Move out the way". I can go on and on , but all I'm going to say is she's not going to get fair in life with that attitude ! The Job is not that hard, and whatever she have going on if she does have something going on leave that at home before you cross the door seal of ACE CASH EXPRESS , because you Awanna is going to cause ACE CASH EXPRESS to lose customer at the 4639 Magazine Location . SHE NEED TO BE REPLACED ASAP!

  Response from the owner

  Hi Iman, thank you for bringing this to our attention. Could you please email us at [email protected] with your name, the store you visited, and more information? The Regional Vice President over this location would like to speak with you directly and learn more about the situation you’ve described.

• N

  Nellie Livers

  4

  🙋🏾‍♀️🤩I HAVE BEEN DEALING WITH ACE EXPRESS FOR SOMETIME NOW ON MAGAZINE STREET THE SERVICE IS EXCELLENT MRS STACEY AND THE OTHER STAFF ARE ALWAYS SO COURTEOUS I WOULD HIGHLY RECOMMEND ACE CHECK CASHING FOR ALL MY NEEDS THANK YOU!!!

  Response from the owner

  At ACE, we work hard to make things easy for our consumers, and we’re happy to hear that you were pleased with our financial services. Thank you for being a loyal consumer, Nellie. Come back and visit our ACE store at 4639 Magazine St Ste D soon!

• V

  Vicki Russo

  5

  The Young Lady Stacy Was Very Polite,Friendly,Kind,Respectful and Professional.She Explained Everything to me So I could Understand it and How it Worked.Very Clean Store and COVID Protocol were Being Followed.

• Y

  YCC Rad

  5

  Me. Stacey is the BEST rep for the organization and if ever I should recommend a location it will be wherever she is! Fast, Friendly and very professional

  Response from the owner

  At ACE, we work hard to make things easy for our consumers, and we’re happy to hear that you were pleased with our financial services. Thank you for being a loyal consumer, YCC. Come back and visit our ACE store at 4639 Magazine St Ste D soon!

• D

  Danielle Talsomey

  5

  Employee was new so she wasnt very fast but very nice and communicated with me every step of the way. Excellent customer service

  Response from the owner

  What great feedback! At ACE, we are proud of the dependable, quality service that we provide. It’s great to hear that you were fully satisfied with your experience with us! Thank you for being a loyal consumer, Danielle.

• R

  Ruth Jada

  5

  Ms Stacey is the most sweetest nicest caring person every-time i come in very very welcoming love coming

  Response from the owner

  Thank you for taking the time to provide such positive feedback about your ACE Cash Express experience, Ruth. It makes us happy to hear that Stacey went above and beyond to assist you.

• S

  Shannon Cambre

  5

  The lady that helped me was so kind and very helpful. She had a very pleasant disposition. Made me feel important and that my needs were important to her.

  Response from the owner

  Shannon, We appreciate your feedback and want to thank you for continued support of ACE Cash Express. We hope you will visit us again soon!

• S

  Sami Mihalik

  5

  Stacey ~The Human ATM~ was very helpful and kind! She worked quickly with a super positive attitude

  Response from the owner

  Thank you for taking the time to provide such positive feedback about your ACE Cash Express experience, Sami. It makes us happy to hear that Stacey went above and beyond to assist you.

• J

  Jen Kamerman-Jenkins

  5

  I have been doing business with this location for ten years now, since the day in late August 2009 when my very first SSDI/disability check arrived in the mail...I had to cash the check IMMEDIATELY, with the lowest fees possible, so that I could put down the deposit money on a house being held for us in the very nice Uptown/Garden District neighborhood that we were moving into (out of a very dangerous house in an unsafe Central City location near the Superdome...we went in, the manager was EXTREMELY kind and helpful. After cashing the check, he told me that Ace's parent company, Metabank, was the bank that received disability disbursements directly from Social Security and that if I got direct deposit, I would get paid several days earlier than if I went to a commercial bank. He recommended this, telling me that New Orleans had a problem with disability checks being stolen from unsecured mailboxes. I signed up-and have been a happy customer for ten years. I DO get paid MUCH earlier, they protect my account against fraud, the fees are VERY low. The on-site staff is friendly and helpful. I will never bank anywhere else.

  Response from the owner

  Jennifer We appreciate your feedback and want to thank you for continued support of ACE Cash Express. We hope you will visit us again soon!