Access Federal Credit Union Glenwood Shopping Plz, OneidaCredit union
- +1 315-366-9840
- 2094 Glenwood Shopping Plaza, Oneida, NY 13421, United States
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2.7 stars based on 10 reviews
So many 1 star reviews calling this a 'Bank'. It might not have all the convieneces of a Bank, but it also isnt as shady as a Bank.
A car rental place from a decade ago charged me twice and totally screwed my account up, they put the money back in to the account and these crooks are trying to sue me over money they already got. I highly recommend any bank in the Oneida area over this one. This bank is a fraud.
They find 100 reasons to make you come into the bank, (even after verifying your identity over the phone) even though you let them scan your ID and they have it on file to see each time you call! No matter what you try to get them to do they practically always tell you, "You're gonna have to come in" like all of us have the same work hours as they do!
Have been with this credit union for over 25 years. It's a small credit union, so you must take that into consideration. They are open during the week and on Saturday mornings, with little option for customer service after hours, however they are local and care about their members and community.
Sitting on the floor at the Oneida branch, as there aren't enough chairs to accommodate the 3 groups of people waiting to speak to the one MSR on staff. Been here an hour now, with no indication that I'll be seen anytime soon. Meanwhile, four tellers sit behind the glass, chatting with one another while enjoying their Taco Bell slushies. The whole reason I'm here is to close my account so I don't have to waste another moment of my life dealing with this poor excuse for a credit union. Thanks for proving me right, Access. Good riddance.
They have been kind and courteous to me and the rates on their car loans are amazing and the lowest of the several banks I checked out.
They gave out my information to someone without verifying it with me or verifying their name on the account!
The online banking and lack of help lines for non operating hours is and actual joke.
Horrible bank. Not reposnsive or helpful to any concerns
Been with this credit union nine years .