ABC Insurance Agencies Caton St, New Orleans

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• K

  Koala Kouture

  1

  This place is horrible! There's 2 men that sit in the front that ignore you until you ask them a question, RUDE! Then the title lady is never here or ready to do work then when you finally get to meet with her she has an attitude. Its really unprofessional and sad. They take advantage of the fact that they are the only title place in Gentilly but money spend anywhere if you want good service for your money don't go here

  Response from the owner

  Hi Koala Kouture, I am sorry to see that you are so upset. However, I am more than willing to assist you. Can you please send an email to [email protected] with your full name, address, date of birth and policy number so I can review the policy information? I look forward to receiving your email. Thank you! Direct Auto Insurance [email protected] | DirectAuto.com (877) 463-4732

• a

  angela delpit

  5

  I got a call back , and the person was kind and very professional . THANKS !

• D

  David Rochelle

  1

  Horrible customer service. I was there for 40 mins. I stept outside the door for a few moments and I was almost not seen because the employee there wanted to go to lunch. She ended up seeing me but had a bad attitude, and was very difficult and was no help at all when I needed clarification on the process I needed to go though to get the car title for the car I just bought into my name. I will never visit any ABC title again.

  Response from the owner

  Good afternoon David, We really regret to read your review and sorry to see you were not pleased with the service provided to you. Please feel free to email us at [email protected] if you have any questions or concerns. On behalf of ABCAuto Insurance Agency, thank you for your feedback, as well as the opportunity to better serve your insurance needs going forward.

• J

  Jovella Brown

  1

  Had Me Waiting Til One Person Went To Lunch At 2pm. Them Kept Me Waiting Till 4pm. I Stayed Cause I Needed The ID Card. Very Slow And Unfriendly Staffers... Never Again.

  Response from the owner

  Hi Jovella, i'm sorry to see you were unhappy with your experience. If you would like to provide more information, please feel free to send an email to [email protected] including your policy number, full name, address, and date of birth so we can review your policy to discuss that information with you. We appreciate having you as a customer! Have a wonderful day! Direct Auto Insurance [email protected] | DirectAuto.com (877) 463-4732

• A

  Adimu Watson

  5

  Excellent service! Very short wait. Definitely worth the fee!

  Response from the owner

  Hello Adimu Watson! Thank you for taking the time to share your 5-star experience with ABC Auto Insurance Agency. We appreciate having you as a customer! Have a wonderful day!

• L

  Lorraine Crump

  5

  The agent was so polite and courteous let was good. Thank u. Lorraine.

  Response from the owner

  Hi Lorraine, thank you for taking the time to share your 5-star experience with Direct Auto! We appreciate having you as a customer! Have a wonderful day!

• j

  javon wishem

  5

  Quick and simple. Really didn't take long for the process to be completed.

  Response from the owner

  Hi Javon, thank you for taking the time to share your 5-star experience with Direct Auto! We appreciate having you as a customer! Have a wonderful day!

• K

  Kendra Clark

  5

  Quicker than the regular DMV. I love it

  Response from the owner

  Hi Kendra, thank you for taking the time to share your 5-star experience with Direct Auto! We appreciate having you as a customer! Have a wonderful day!

• P

  Paula Willford

  4

  Got in and out will always go back 😁👍

  Response from the owner

  Hello Paula! Thank you so much for taking the time to provide ABC Auto Insurance Agency with your 4-star review. Have a wonderful day! Direct Auto Insurance [email protected] | DirectAuto.com (877) 463-4732

• J

  Joycelyn Williams

  5

  No wait time and the agent was awesome.