A-MAX Auto Insurance W Northwest Hwy, Dallas

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• T

  Tim R.

  4

  Good company..efficient ..quick...you can get insurance here even if you have had wrecks - very reasonable prices. The staff is very helpful and friendly as well!!

• M

  Miranda Lozano

  3

  Short handed on staff but very pleasant customer service

• P

  Perla Gonzalez

  1

  I got put on hold until close. Called 15-20 minutes before and no one ever answered my call again.

• T

  Traci latrice Overstreet

  5

  Awesome customer service! They make spending all our money on (2 vehicles) and renters insurance a little more bearable lol

• E

  Eric Johnson

  1

  They made a mistake on my insurance policy so I call to for them to ratify the error the customer service representative was very rude and infact hangoff on me. They location located on northwest highway suit 100

• A

  Antonio Rendon

  1

  They're thieves they sold me a policy with the company named Unitrin County Mutual in March i stopped driving my truck since the place where i was working was closed due to the covid-19 so i paid march without driving the truck but i decided to cancel for April because i didn't know how long was gonna be without working and tried to save the money so i called the Amax office to cancel and they were supposed to cancel the policy, on July i received a letter from them charging the amout for April, how can that be posible if the policy was cancelled and even if you don't pay they cancel your policy automatically and take no responsibility for damages how would i know the policy was still active? At the end of all this situation i pay the amount for $114.00 with a coverage that was already cancelled.... lt's sad how they steal money from people even in this bad pandemic situation.

  Response from the owner

  Thank you for the feedback Antonio. We hope you will give us another chance. A-MAX strives to provide the best customer experience and hopes to continue to serve you, along with your friends and family, for your future insurance needs.

• D

  Dameone Hanson

  5

  Thanks, Wendy. Today my wife and i need insurance. First off i hate doing this. I was directed to AMAXX. So i gave it a shot. I was expecting a super long waiting mean agents. U know folks that just hate everything and everyone. The young lady named Wendy made this a great experience. It didn't take long and the prices were reasonable. 5star service. Thanks Wendy.

• M

  Mrs. Hill-Cotton

  5

  The best customer service in the metroplex.. Betty was very professional and patient with me over the phone. When I went in she was a tad busy( store full of customers all out in 15 mins or less)so I was assisted by Brandon and hugo. Very professional and great knowledge of the policies. Brandon finished off my policy and he was amazing. Very professional and friendly. I would give them 10 stars if I could. If your looking for any type of insurance this is DEFINITELY the place to be. You can even call In and do it all over the phone. They're the best.😘

• E

  Elovelyus

  1

  Is anyone else receiving letters stating they cancelled your insurance due to non-payment after you paid in person? This is the second time I've been cancelled. 1st time was due to no picture of my vin number, but they failed to inform me. Underwriter contacted AMax directly and due to non-response my policy was cancelled I've only had them for 2 months..can't wait to leave

• C

  Cleanbright Floors

  5

  The northwest hwy Amax was incredible to work with! It was easy to get a quote and insurance quickly. The price was most competitive on full coverage. Ask for Median for great service!