1st Franklin Financial E Oakland Ave, Johnson City

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$2500

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  Loni Gilbert

  5

  I cant thank this company enough! They have done so much for me an helped me when I needed funds for court to my car being repaired or anything else. Carla is the go to. If you need something Carla will fight with all her power and might to try to get you what you need she has a heart of gold. If you ever need a great place for a loan go talk to her. I promise you wont leave disappointed.

  Response from the owner

  When we first read your review, we could not help it but smile! Your thoughtful review reaffirms that we are heading in the right direction and it helps other community members know what we are all about.

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  Paula Todd

  5

  I have been doing business off and on with Carla Reeser for about 10 years plus She is an awesome person. She is very knowledgeable in her job, always has a smile on her face and willing to do anything she possibly can for her clients.

  Response from the owner

  Hey, Paula! We wanted to take a moment to thank you for telling us about your experience with us. We're happy to know that our team delivered a great customer service experience.

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  Ashley Baughman

  5

  Carla is the best! She will get you what you need and help you out in anyway she can along the way!! And definitely makes you feel more comfortable with any financial situation your facing!! Thanks carla!!

  Response from the owner

  We always love hearing from satisfied customers, Ashley! Thank you for taking the time to leave a great review for our Johnson City team member.

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  Cayden Keys

  5

  Brian helped me finance a firearm at Cover Your 6. He met me at the store and made me very comfortable with everything as far as the application process went. Then I needed some extra funds for a personal reason and Brian got me approved for a regular loan. Thanks to Brian and the Johnson City office for all your help.

  Response from the owner

  Hello, Cayden! Reviews highlighting the commitment of our people to serve every customer with passion, reaffirm that our customer service efforts are paying off.

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  Karen Ingram

  5

  I done my loan application on line and got a call within an hour my loan officer is Brian neas the assistant branch manager he was so nice from the beginning to the end I had my loan the same day and even though my credit needs some repairs he treated me with respect and even said he thinks my credit score should be higher he was a pleasure to talk to made everything a wonderful experience if only every loan officer could be as professional and respectful as him thank you again you are a great person

  Response from the owner

  Hey, Karen! We work hard to deliver excellent customer service that earns our customers' trust to serve their financial needs. We hope to become one of your favorite companies to do business with.

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  Ammanda Tucker

  5

  Carla is amazing, so helpful, and keeps you informed step by step. Everyone here is so wonderful and made this process smooth and easy. Thank you all!

  Response from the owner

  Hey, Ammanda! We appreciate the fantastic review and are glad we could serve your financial needs.

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  Georgia Nash

  5

  The customer service at First Franklin is top notch! I have never had an unpleasant experience while dealing with them!! They are permanently stuck with my business because of this!! 😊

  Response from the owner

  Hello, Georgia! We're so happy that we've earned your endorsement and are grateful for your loyalty. We look forward to working with you for years to come.

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  Camila Andrade

  5

  Always excellent customer service. Carla always knows who I am. Ever after 2nyears of not seeing her. Definitely makes you feel like family.

  Response from the owner

  Hi, Camila! We are so happy to know that our Johnson City team is providing you with excellent customer service.

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  Kenny Byrd

  5

  They are always helpful when my wife and I need something. Ed ,Brian, and Carla are always there to help me. Thank you to my friends that have become like my family.

  Response from the owner

  Hi, Mr. Byrd! We train and coach around a culture of kindness and quality and want everyone in our team to feel equipped to serve you as if you are family.

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  Gary Nave

  5

  Best place to get a loan, Carla and the crew are the best, is you want great service go here.

  Response from the owner

  It is because of customers like you that we continue to improve as a business! Thank you for your review!